Universal Information, Advice & Guidance Service

Warrington Borough Council has concluded the procurement process for the "Universal Information, Advice & Guidance Service," which falls under the services industry category. The procurement was conducted using an open procedure method, reflecting its commitment to transparency and competition. The awarded contract encompasses the delivery of community advice services, including legal, debt, and housing advice as well as outreach services, within Warrington.

8 million, was awarded to the Warrington District Citizens Advice Bureau, with the contract's service period commencing on 1 December 2025 and concluding on 30 November 2030, with potential extensions up to 2035. An important milestone marked by the future contract signature is scheduled for 17 October 2025. This tender opens significant opportunities for businesses in the guidance and counselling services sector, particularly those capable of delivering comprehensive community support services.

Companies with expertise in legal, debt management, and outreach services, and those oriented towards creating accessible service points, stand to gain notable advantages. Small and medium enterprises (SMEs) were involved in the bidding process, highlighting the procurement's suitability for businesses aiming for expansion in regional civic and social services. As the contract also includes services such as domestic abuse and welfare advice, organisations with experience in these areas may find alignment with this contract's objectives, fostering growth and offering community impact.