
Knowledge hub · Contracts and tenders
How to Get Domiciliary Care Contracts in 2026
Council, NHS and private routes explained: the types of contract, how the Procurement Act 2023 and the NHS Provider Selection Regime work, how home care tenders are scored, what councils pay and how new providers win their first work. Checked against the sources on 18 October 2026.
- Procurement Act 2023 applies to procurements started from 24 February
- 2025
- Homecare Association minimum price per hour, 2026/27
- £34.42
- Average hourly rate councils pay for home care, 2026/27
- £25.05
- Maximum length of recent council home care frameworks, with extensions
- 8 years
By the Care Sync Experts tenders team, with a former CQC Senior Inspector Manager with more than 20 years in regulation. Last checked .
How Do You Get Domiciliary Care Contracts?
Register with CQC, register your organisation on the government's central digital platform (Find a Tender), then work out how each council and integrated care board near you buys home care. Join the routes that are open now: spot purchase lists, open frameworks at their reopening, dynamic markets and NHS approved provider lists. Bid for frameworks when they are advertised, with evidence written for that council. Build private and direct payment clients alongside.
This guide covers England. Councils buy home care under the Procurement Act 2023, and the NHS buys health care, including Continuing Healthcare at home, under the Provider Selection Regime. Wales and Northern Ireland have their own arrangements. It is general information, not legal advice.
At a Glance: Domiciliary Care Contracts in 2026
| Who Buys | Councils, for people eligible under the Care Act 2014; NHS integrated care boards, for NHS Continuing Healthcare; and people who pay privately or with direct payments |
|---|---|
| Council Rules | Procurement Act 2023, for procurements started from 24 February 2025, usually under the light touch regime |
| NHS Rules | Health Care Services (Provider Selection Regime) Regulations 2023, since 1 January 2024 |
| Where It Is Advertised | Find a Tender, now the central digital platform, with the tender run on the buyer's own e-tendering portal |
| Before You Bid | CQC registration for personal care, and registration on the central digital platform |
| Common Models | Frameworks, open frameworks, dynamic markets, older DPS, spot purchase, zoned or block contracts, NHS approved provider lists |
| How Bids Are Judged | Often mainly on quality: several 2025 to 2026 home care tenders scored quality at 90 to 100%. Some councils still weight price heavily |
| What Councils Pay | An average of £25.05 an hour in 2026/27, against a Homecare Association minimum price of £34.42 |
Source: Cabinet Office Procurement Act guidance; NHS England, Provider Selection Regime; ADASS Spring Survey 2026; Find a Tender notices. Full list under Sources.
The basics
What Are Domiciliary Care Contracts?
Commissioning contracts
With a Council or the NHS
The council or integrated care board buys care for people it funds. You win a place through a tender, an approved list or a direct award, then receive packages. This guide is mostly about these.
Client contracts
With the Person You Support
When someone pays for their own care, in full or in part, CQC regulation 19 requires a written statement of the terms, the fees and how to pay, where practicable before care starts. This is your service user contract. More on private clients.
Source: CQC, regulation 19; Care Act 2014, section 5 (councils' duty to shape the local care market).
Contract types
Types of Domiciliary Care Contracts
| Route | Who Buys | How You Get On | Guaranteed Work | Good to Know |
|---|---|---|---|---|
| Spot Purchase | Council or ICB, one package at a time | Approved provider list or direct approach to the brokerage team | None. Each package is offered separately | Often the first route for a new provider |
| Framework Agreement | Council | Tender when the framework opens; closed until the next round | Usually none. Packages are called off | Bid when it opens. Light touch frameworks have no maximum term |
| Open Framework | Council | Tender at launch, then at each reopening: at least once in the first three years, then at least every five | Usually none | Good for new providers, who can join at a reopening |
| Dynamic Market | Council | Apply at any time; the number of suppliers cannot be capped | None. Contracts are competed among members | Good for new providers |
| Dynamic Purchasing System (DPS) | Council, set up under the old 2015 rules | Existing systems only, often open to new members | None | Still live in places, but must close by its own end date or 23 February 2029, whichever is earlier |
| Zoned or Block Contract | Council | Competitive tender for a zone or a set number of hours | Agreed hours or a whole patch | Best suited to established providers with capacity |
| NHS Continuing Healthcare Contract | Integrated care board, under the Provider Selection Regime | Approved provider list, any qualified provider scheme or competitive process | Often none. Some are zero value contracts | Open to new providers who meet the eligibility checks |
| Private and Direct Payment Clients | The person, their family or their representative | Your own marketing, referrals and reputation | Depends on you | Every provider; a written statement of terms is required |
Source: Cabinet Office, frameworks; dynamic markets; transitional arrangements; light touch contracts; NHS England, Provider Selection Regime.
Thinking about live-in care? Some councils buy it as its own lot, as Barnet did in its 2026 framework. Starting out? Read how to start a domiciliary care agency first.
Council route
How to Get Council Contracts for Domiciliary Care
- 1
Read the Market Position Statement
It sets out the areas, client groups and services the council needs most.
- 2
Find Out How It Buys Home Care Now
A framework, an open framework, a dynamic market, an older DPS, zones, or spot purchase off-framework.
- 3
Get Onto Any Route That Is Open
Ask the commissioning or brokerage team how to join the spot or approved provider list while you wait for a tender.
- 4
Go to Provider Forums and Market Engagement Events
Councils publish early market engagement notices before big tenders. Shropshire did in February 2026 for a community based care framework, covering home care and day care, estimated at £540 million including VAT.
- 5
Bid When the Tender Opens
Answer for that council and that patch, with evidence, not a generic pack.
- 6
Deliver Well and Report on Time
Call-offs, extensions and future awards follow performance and CQC ratings.

What the Care Act Asks of Councils
Statutory guidance says fee levels should let providers pay staff at least the national minimum wage, including time spent travelling between visits, train staff and make a reasonable return (paragraphs 4.30 and 4.31). Councils must not set fees below what is sustainable for providers in the long term (paragraph 4.35).
Source: Cabinet Office, light touch contracts; Shropshire Council, preliminary market engagement notice (February 2026).
NHS route
How to Win NHS Domiciliary Care Contracts
The Five Ways an ICB Can Award
- Direct Award A: Only the existing provider can deliver the service
- Direct Award B: Patients choose; the number of providers is not limited and every provider meeting the requirements is offered a contract
- Direct Award C: An existing provider is performing well and the service is not changing much
- Most Suitable Provider: The ICB can identify the best provider without competing
- Competitive Process: Used otherwise, and for frameworks
Decisions weigh five key criteria: quality and innovation; value; integration, collaboration and sustainability; access, inequalities and choice; and social value.
Example · 2025
Hertfordshire and West Essex ICB
Any qualified provider contract for Continuing Healthcare at home, run as a competitive process. No cap on providers, no guaranteed volume, for 36 months from April 2026. Providers needed a CQC registered location within 3 miles of the ICB area.
Example · Awarded 2024
West Yorkshire ICB, Leeds
Direct award B from an approved provider DPS, valued at about £15 million a year. Each package is offered first to the provider ranked highest on its CQC rating, so your rating decides who is offered work first.
Source: NHS England, Provider Selection Regime statutory guidance; Find a Tender 074536-2025; Find a Tender 012869-2025.
What changed
The Procurement Act 2023: What Changed for Home Care Providers
| Topic | Before (2015 Rules) | Now (Procurement Act 2023) |
|---|---|---|
| Where Notices Appear | Find a Tender for higher value, Contracts Finder for lower value | Find a Tender, the central digital platform, for all notices, including below threshold ones |
| Your Company Details | A selection questionnaire filled in for every tender | Register once on the central digital platform and share your details with each buyer |
| Flexible Joining | Dynamic purchasing systems | Dynamic markets and open frameworks. Existing DPS close at their end date or 23 February 2029 at the latest |
| How the Winner Is Chosen | Most economically advantageous tender | Most advantageous tender |
| Procedures | Open, restricted, competitive dialogue and others | Open procedure or a competitive flexible procedure the buyer designs |
| Feedback | Standstill letters | Assessment summaries for each supplier whose tender was assessed, before the award notice |
| Standstill | 10 days | 8 working days, but none is mandatory for light touch contracts such as home care |
| Paying Suppliers | 30 day terms in public contracts | 30 day payment terms implied into public contracts and regulated below threshold contracts (sections 68 and 88) |
| Small Providers | No general legal duty | A legal duty to have regard to barriers SMEs face and consider removing them (section 12) |
| Personal Choice | No specific direct award ground | User choice contracts: a council can award directly where the person or their carer prefers a provider, or only one can meet their needs, and a competition would not be in the person's best interests |
Source: Cabinet Office guidance on the central digital platform, award notices and standstill, competitive procedures, below threshold contracts; Procurement Act 2023, section 12, section 88 and schedule 5.
Light Touch Threshold
£663,540, including VAT. It did not change on 1 January 2026, when some other thresholds fell.
Below Threshold Notices
If a council advertises an opportunity worth £30,000 or more including VAT (£12,000 for central government and NHS trusts), it must first publish a tender notice on Find a Tender. Advertised or not, it must publish a contract details notice after the award.
Debarment and Exclusions
Buyers must check the central debarment list. They must exclude suppliers caught by a mandatory ground and may exclude on a discretionary ground, generally looking back five years, unless the supplier shows the issue is unlikely to happen again.
Source: PPN 023, 2026 thresholds; Cabinet Office, exclusions. See also our Procurement Act reference.
Finding work
Where to Find Domiciliary Care Tenders
Find a Tender
Every notice for procurements under the Procurement Act 2023, from early market engagement to contract award. Set up alerts for home care, domiciliary care and care at home.
Council E-Tendering Portals
The notice links to the portal where the documents and questions sit, for example ProContract, In-Tend or Delta eSourcing. Register with each council you want to work for.
NHS E-Procurement Portals
Integrated care boards run Provider Selection Regime processes on their own portals; Hertfordshire and West Essex used CarePulse in 2025.
Contracts Finder
Now only for procurements that started under the old 2015 rules, before 24 February 2025.
Market Position Statements
Each council publishes how it wants its home care market to develop, which tells you what is coming.
Our Live Tenders Feed
Open care tenders across the UK, updated daily, with deadlines and lots.
Source: Find a Tender; Cabinet Office, transitional arrangements.
See Open Home Care Tenders Now
Live council and NHS care tenders, with deadlines, values and lots.
New to tendering? Read what a tender is in health and social care.
Step by step
The Domiciliary Care Tender Process
- 1
Early Market Engagement
The council publishes a preliminary market engagement notice and holds events to test its plans. Go, and ask questions.
- 2
Tender Notice
The opportunity appears on Find a Tender, with a link to the council's portal and the deadline.
- 3
Register and Share Your Details
Make sure your central digital platform record is complete and current, then share it with the buyer.
- 4
Clarification Questions
Ask before the clarification deadline. Answers are usually shared with all bidders.
- 5
Write and Submit
Conditions of participation, quality questions, social value and, if scored, price. Upload before the deadline; late bids are rejected.
- 6
Evaluation
Panels score each answer against the published criteria. Some tenders add presentations or site visits.
- 7
Award and Feedback
Each supplier whose tender was assessed gets an assessment summary of its scores. Light touch contracts have no mandatory standstill period.
- 8
Contract Details and Mobilisation
The council publishes a contract details notice, within 120 days for light touch contracts. You prepare to take packages.
Source: Cabinet Office, light touch contracts; award notices and standstill.
Before you bid
Are You Ready to Bid? The Eligibility Checklist
- CQC registration for personal care, at a location that can serve the area
- A complete, current record on the central digital platform
- Insurance at the levels the tender asks for
- Accounts, or alternative evidence of financial standing if you are new
- An office base and staff within the distance the council requires
- A recruitment and retention plan built on UK recruitment
- Electronic call monitoring, which many councils now require
- Policies, business continuity and safeguarding procedures for that service
Can a Newly Registered Provider Bid?
Sometimes. There is no legal rule against it, but many councils set a minimum CQC rating. Derby required Good or Outstanding in 2025, with narrow exceptions; others, such as NHS approved provider lists, check eligibility instead. Read the conditions of participation before you start.
Staffing After the Visa Change
Overseas recruitment of care workers closed on 22 July 2025. Applications from care workers already in the UK can continue until 22 July 2028, subject to conditions. Tender answers on workforce need to show how you will recruit and keep staff locally.
Modern Slavery Statements
A published statement is only a legal requirement at £36 million turnover or more, but many councils still ask how you prevent modern slavery in your service and supply chain.
Source: Modern Slavery Act 2015, section 54.
Not registered with CQC yet? See our CQC registration package.
How bids are judged
How Home Care Tenders Are Scored: Six Real Examples
| Buyer | What It Bought | How It Chose | Worth Knowing |
|---|---|---|---|
| Harrow Council, 2026 | Open framework, light touch. £160 million excluding VAT, up to 8 years from September 2026 including extensions, 7 lots | Quality 90%, social value 10%. Price not scored | Up to 4 lots per provider |
| Barnet Council, 2026 | Home and community support framework, light touch. £36 million including VAT, November 2026 to November 2032, 3 lots including live-in care | Price 70%, quality and social value 30% | A reminder that some councils still weight price heavily |
| Derby City Council, 2025 | Flexible framework, light touch. About £161 million, February 2026 to January 2030, extendable to 2034, 5 lots | Quality 100% | CQC Good or Outstanding required (Requires Improvement only if the last inspection was over three years ago, with an improvement plan), and an office within 10 miles of the city boundary, or one in place by contract start |
| Bracknell Forest Council, 2025 | Reopening of a 2022 home care framework under the old 2015 rules (light touch), to September 2027 | Quality 100%, at a fixed price | CQC Good or Outstanding expected; employer's liability £5m, public liability £10m |
| Hertfordshire and West Essex ICB, 2025 | Any qualified provider contract for Continuing Healthcare at home, under the Provider Selection Regime | Every provider meeting the criteria is awarded a place | No cap on providers, no guaranteed volume |
| West Yorkshire ICB (Leeds), awarded December 2024 | Direct award B from an approved provider DPS. The notice gives £15 million, and elsewhere about £15 million a year over 3 years | Each package offered first to the provider with the best CQC rating | DPS open to new providers until May 2027 |
Source: Find a Tender notices, linked from each buyer's name, checked 18 October 2026.
Answer the Question Asked
Panels score against the criteria they published. Mirror the wording and cover every point in the question.
Prove It with Evidence
Use your own figures, examples and outcomes. A new provider can use the manager's track record and local plans.
Write for That Council
Name the zones, the client groups and the local priorities from the market position statement.
Harrow weighted social value at 10%. The 10% minimum in PPN 002 applies to central government departments and their agencies, not councils, but some councils use a similar weighting. Read our social value guide.

Starting out
How New Providers Win Their First Contract
- Spot purchase work from council brokerage teams, off-framework
- Dynamic markets and older DPS that accept new members
- Open frameworks at their next reopening
- NHS Continuing Healthcare approved provider lists
- Lower value tenders, where councils cannot use a separate suitability stage
- Private and direct payment clients, which build the track record tenders ask for
Source: Cabinet Office, below threshold contracts; dynamic markets.
Money
What Councils Pay for Home Care in 2026/27
£25.05
Councils' average hourly rate, 2026/27
£34.42
Homecare Association minimum price per hour, 2026/27
£12.71
National Living Wage from April 2026
15%
Employer National Insurance, above £5,000 a year, from April 2025
Source: ADASS Spring Survey 2026; GOV.UK, National Living Wage; HMRC, rates and thresholds 2026 to 2027.
Published Council Rates, 2026/27
| Council | Hourly Rate | Conditions |
|---|---|---|
| Bury | £24.30 standard; £28.53 enhanced | Enhanced rate for framework providers, paid on actual contact time and tied to electronic call monitoring; standard rate where pay is not based on actual delivery |
| North Tyneside | £23.27 to £28.11 | Main homecare rates; depend on the zone and whether care is general or enhanced |
| Solihull | £25.84; £26.84 in low density areas | Low density rate for specific postcodes |
| Oxfordshire | Up to £30.87 | Published ceiling rate |
Source: Each council's published 2026/27 rates, linked from its name.
What Your Hourly Rate Has to Cover
- Care worker pay at or above the National Living Wage, including travel time between visits
- Employer National Insurance, pension and holiday pay
- Mileage, training, supervision and sickness cover
- Office, management, electronic call monitoring and insurance
- A margin to reinvest and absorb risk
Check the Small Print
Some councils pay on actual minutes recorded by electronic call monitoring, not planned time, as Bury does. Some rates vary by zone or rurality. Under the Procurement Act 2023, contracts must require the buyer to pay valid, undisputed invoices within 30 days (sections 68 and 88).
Source: Procurement Act 2023, section 68; section 88.
Private and direct payment clients
Winning Private Clients Alongside Contracts
Your Client Contract
CQC regulation 19 requires a written statement of terms, fees and how to pay for anyone paying in full or in part, where practicable before care starts. Consumer law, including the Consumer Rights Act 2015, applies too.
Direct Payments
People with council direct payments choose and pay their own provider. Your contract is with them, not the council, so your terms, rates and invoicing need to be clear.
Where Clients Come From
Google Business Profile and reviews, care directories, GPs, district nurses and hospital discharge teams, local community groups and word of mouth. Many providers we speak to find pay-per-lead sites cost more than they return.
Source: CQC, regulation 19; Consumer Rights Act 2015.
Read our full guide to getting private care clients and our client acquisition service.
Case studies
Tenders We Have Helped Providers Bid For
Tender writing
Living Plus Care Services
Home care wins include Hertfordshire County Council's Support at Home spot providers framework and Cambridgeshire County Council's home and community support DPS.
Won 6 of 7 tendersRead the Living Plus Care Services case studyTender writing
Light Health Care
Barnsley Council Support to Live at Home, and Norfolk County Council adult life opportunities framework (lot 2). A Kirklees bid was lost because the required experience was not fully shown.
Won 2 of 3 tendersRead the Light Health Care case studyTender writing
Morah Services
Passed the procurement specific questionnaire stage of Essex County Council Live at Home 2025 in August 2025. Also won a place on Essex's 2025 supported living framework; a Buckinghamshire bid was unsuccessful.
1 won, 1 shortlistedRead the Morah Services case studyTender writing
Care and Grace
Norfolk County Council adult life opportunities framework (lot 2), and a Somerset specialist adult support DPS.
Your next tender
We read the specification, check you can meet the conditions, and write answers built from your evidence.
Watch: Winning and Running Care Contracts
Six videos from our team on registering as a supplier, getting paid on council contracts and finding private clients alongside tenders.
Government Contracts Are Impossible Without CDP Registration
How to register on the Central Digital Platform and get the supplier share code councils and NHS buyers ask for under the Procurement Act 2023.
One Quarterly Update Saves You Everything
Why your Central Digital Platform details (insurance, directors, address) must stay current before buyers check them.
Council Won't Pay Your Care Agency? Here's Exactly How to Make Them
Your right to be paid within 30 days on public contracts, statutory interest on late payment, and how to escalate an unpaid council invoice.
CQC Registered But No Clients? Here's What Real Providers Are Doing
Ways new home care and supported living providers build referrals and private clients while working towards council contracts.
I Spent Thousands on Bark for Care Leads: Here's What Happened
What UK care providers told us about paying for leads on Bark, and the channels that tend to bring private home care clients instead.
Five Years. Zero Clients. One Care Provider's Bark Story
A short summary of why pay-per-lead sites rarely suit home care, in providers' own words.
How Care Sync Experts Can Help
We check whether you meet a tender's conditions before you spend time on it, then write quality and social value answers from your own policies, staffing and outcomes. If you are not yet registered, we take you through CQC registration first: 98% of the applications we support are approved first time, across more than 1,200 providers in 10 years.
- Tender Writing
- Live Care Tenders
- CQC Registration Package: fixed £4,000 + VAT
Sources
Every rule, rate and example in this guide comes from these pages, checked on 18 October 2026. Tender notices are examples and may have closed. This guide is general information, not legal advice.
Law and Statutory Guidance
- Procurement Act 2023, section 12 (SMEs)
- Procurement Act 2023, section 68 (30 day payment)
- Procurement Act 2023, section 88 (payment below threshold)
- Procurement Act 2023, schedule 5 (direct award, including user choice)
- Care Act 2014, section 5 (market shaping)
- Care and support statutory guidance, chapter 4
- NHS England, Provider Selection Regime statutory guidance
- Consumer Rights Act 2015
- CQC, regulation 19 (fees)
Cabinet Office Guidance on the Procurement Act
- Light touch contracts
- Transitional and saving arrangements
- Frameworks
- Dynamic markets
- Competitive tendering procedures
- Below threshold contracts
- Contract award notices and standstill
- Exclusions and debarment
- Central digital platform
- PPN 002, social value in central government contracts
- PPN 023: 2026 threshold amounts
Live and Recent Tender Notices
- Find a Tender
- Harrow, home care open framework (002241-2026)
- Barnet, home and community support framework (030366-2026)
- Derby, home care flexible framework (044856-2025)
- Bracknell Forest, framework reopening (074456-2025)
- Hertfordshire and West Essex ICB, Continuing Healthcare (074536-2025)
- West Yorkshire ICB, Direct Award B, awarded December 2024 (012869-2025)
- Shropshire, preliminary market engagement (009122-2026)
Rates, Costs and Workforce
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Frequently asked questions
Still have questions?
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