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CQC Registration service icon
CQC Registration

Navigate the CQC registration process with confidence. We provide complete support from initial application to successful registration, including statement of purpose, policies, DBS checks, and interview preparation to ensure you meet all regulatory requirements.

Marketing Support service icon
Marketing Support

Grow your care business with strategic digital marketing tailored to the sector. From SEO optimised websites and social media management to content creation and online reputation management, we help you attract more clients and build trust in your community.

Comprehensive Training service icon
Comprehensive Training

Develop a skilled, confident workforce with our accredited training programs. From mandatory care certificates to specialist clinical skills, leadership development, and CQC preparation, we deliver engaging training that improves practice and enhances care quality.

Tender Writing service icon
Tender Writing

Win more NHS and local authority contracts with our specialist tender writing service. Our experienced team crafts compelling bids that demonstrate your capabilities, showcase innovation, and align perfectly with commissioning requirements to maximise your success rate.

Ofsted Related Services service icon
Ofsted Related Services

Expert guidance for childcare providers navigating Ofsted registration and compliance. We support nurseries, childminders, and daycare services with Early Years Register applications, EYFS compliance, inspection preparation, and ongoing quality improvement.

PIR Writing service icon
PIR Writing

Professional Provider Information Return completion that showcases your service excellence. Our expert writers craft compelling responses aligned with CQC key lines of enquiry, highlighting your achievements, quality improvements, and evidence based outcomes.

Business Setup service icon
Business Setup

Launch your care business with expert guidance from concept to operation. We provide business planning, financial forecasting, legal structure advice, insurance guidance, and complete setup support to establish a strong foundation for sustainable growth.

Compliance Management service icon
Compliance Management

Stay compliant with evolving care regulations through our comprehensive management systems. We provide ongoing monitoring, policy updates, audit support, and governance frameworks to ensure you maintain CQC fundamental standards and achieve outstanding ratings.

Client Acquisition service icon
Client Acquisition

Implement proven strategies to attract and convert new clients consistently. We develop targeted campaigns, referral programs, community partnerships, and digital funnels that connect you with families seeking quality care, ensuring sustainable business growth

Branding service icon
Branding

Create a distinctive brand identity that reflects your care values and stands out in the market. From logo design and brand guidelines to marketing materials and signage, we develop cohesive branding that builds trust and recognition with clients and partners.

Domiciliary Care service icon
Domiciliary Care

Professional care delivered in the comfort of your own home. Our domiciliary care services support individuals with personal care, medication management, meal preparation, and companionship, helping you maintain independence while receiving the assistance you need.

Temporary Staffing service icon
Temporary Staffing

Reliable healthcare staffing solutions for care providers. We supply fully vetted, qualified nurses, care assistants, and support workers to cover planned leave, sickness absence, or increased demand, ensuring continuity of care without compromising quality.

Combined Care Agency service icon
Combined Care Agency

Integrated care solutions bringing together multiple services under one provider. We coordinate domiciliary care, complex care packages, and specialist support services, offering seamless care delivery with consistent quality standards and simplified administration.

Supported Living service icon
Supported Living

Empowering adults with learning disabilities, autism, or mental health needs to live independently. Our supported living services provide tailored assistance with daily activities, skill development, and community integration while you maintain your own tenancy and lifestyle choices.

CIW Domiciliary Care Agency service icon
CIW Domiciliary Care Agency

Specialist domiciliary care services for Wales, fully registered with Care Inspectorate Wales. We meet all Welsh regulatory standards and Social Services and Wellbeing Act requirements, delivering culturally appropriate care that respects Welsh language preferences and local community values.

RQIA Domiciliary Care Agency service icon
RQIA Domiciliary Care Agency

Quality domiciliary care services for Northern Ireland, registered with the Regulation and Quality Improvement Authority. We adhere to all RQIA minimum standards and regulations, ensuring dignified, person centered care that promotes independence and respects individual choices.

Domiciliary Care service icon
Domiciliary Care

Win domiciliary care and home care tenders across the UK — council frameworks, dynamic purchasing systems, NHS packages and spot contracts, with specialist bid writing and CQC-ready evidence.

Supported Living service icon
Supported Living

Supported living tenders for learning disability, autism, mental health and physical disability services, staying inside the regulatory perimeter of tenancy-based support, backed by your CQC compliance.

Residential Care service icon
Residential Care

Residential care home tenders — block-bed frameworks and specialist lots, with the staffing ratios, dementia care and quality evidence commissioners score most closely.

Extra Care service icon
Extra Care

Extra care housing tenders — care and support in extra care schemes, with original, scheme-specific writing backed by CQC, CIW and RQIA registration and compliance.

Reablement service icon
Reablement

Reablement tenders across the UK — outcomes-led, strengths-based bids that prove rapid mobilisation, hospital discharge capability and measurable independence outcomes.

Children & Young People service icon
Children & Young People

Children and young people's services tenders — Ofsted-regulated residential care, supported accommodation, family support and leaving care contracts.

Tenders

Website Development service icon
Website Development

Build a high performing care website that converts enquiries into placements. We create fast, accessible, and search optimised websites tailored for care providers that win trust and generate quality enquiries.

Policy Development service icon
Policy Development

Get tailored policies that stand up to inspection and work in daily practice. Our custom policy suites map directly to CQC requirements with smart workflows that keep everything current and evidenced.

Business Training service icon
Business Training

Practical training that builds confident teams and measurable competence. We deliver focused learning through real scenarios, helping your staff excel in their roles and meet regulatory expectations.

Guidance and Support service icon
Guidance and Support

Your expert partner for compliance, inspections, and sustainable growth. Get calm, clear, and actionable guidance through set up, daily operations, and inspection moments with concrete next steps.

Knowledge Hub service icon
Knowledge Hub

Free, in depth guides on CQC, CIW, RQIA and Ofsted requirements. Practical explainers on registration, fundamental standards, safeguarding, and workforce rules, written for care providers and kept current.

Success Stories service icon
Success Stories

Living Plus Care Services Ltd successfully secured six out of seven tenders.

Videos service icon
Videos

Explore our curated video library to stay informed about the latest trends.

Brochures service icon
Brochures

Explore our exclusive brochures to learn valuable insights about our services.

Ebooks service icon
Ebooks

Our ebooks serve as in-depth guides to CQC, RQIA, CIW, and Ofsted regulations.

Blogs service icon
Blogs

Stay informed with our expert blogs covering the latest updates, tips, and best practices.

FAQ service icon
FAQ

Read our most frequently ask questions

CIW Domiciliary Care Policies for Wales

If you are registering or operating a domiciliary support service in Wales, your policies must comply with the Regulation and Inspection of Social Care (Wales) Act 2016 (RISCA), not the English CQC regulations. The two frameworks are different, and using CQC policies for a Welsh service creates compliance gaps that Care Inspectorate Wales (CIW) will identify.

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A care worker supporting an older person in their own home in Wales
A team of Welsh care professionals
A care worker supporting a patient
Healthcare professionals in Wales

Care Sync Experts provides CIW compliant domiciliary care policies written specifically for the Welsh regulatory environment. These cover the Regulated Services Regulations, the Social Services and Well-being (Wales) Act 2014, the Welsh Active Offer for language provision, Social Care Wales registration and training requirements, and the Wales Safeguarding Procedures.

Download three free sample CIW policies to see how they differ from CQC policies and how they address Welsh-specific requirements.

How Welsh Policy Requirements Differ from England

The regulatory framework in Wales has several significant differences from the CQC system in England. Understanding these differences is essential if your policies are to pass CIW scrutiny.

Welsh Regulatory Framework Under RISCA 2016

RISCA 2016 replaced the previous Care Standards Act 2000 framework in Wales. It introduced a new regulatory structure with different terminology, different requirements and a different inspection approach from the CQC. Your policies must reference the correct Welsh legislation, not the English equivalents.

The Welsh Active Offer Requirement

The Welsh Active Offer requires care providers to offer services in Welsh without the individual having to ask for it. Your policies must include a commitment to the Active Offer and explain how your service will meet this requirement, even if your current staff do not speak Welsh.

Safeguarding Procedures in Wales

Safeguarding in Wales follows the Wales Safeguarding Procedures rather than the English safeguarding frameworks. Your policies must reference the correct Welsh procedures, the correct reporting routes, and the correct multi-agency arrangements.

Social Care Wales Staff Registration Requirements

Staff in Wales must register with Social Care Wales rather than with any English equivalent. Your recruitment, training and supervision policies must reflect Social Care Wales requirements.

CIW Statement of Purpose and Leadership Requirements

CIW requires a Statement of Purpose that follows the Welsh format, and your policies must align with the content of your Statement of Purpose. CIW also requires responsible individuals and service managers to meet Welsh-specific criteria.

CIW Registration Guide

Starting a care service in Wales? Learn how to register with CIW, prepare your Responsible Individual for the fit person interview, and meet RISCA 2016 requirements

Read the CIW registration guide

What Our CIW Policy Set Covers

Care Sync Experts provides CIW policies covering every area Care Inspectorate Wales assesses.

Care Sync Experts provides CIW domiciliary care policies covering the Welsh Active Offer and language provision, safeguarding aligned to the Wales Safeguarding Procedures, responsible individual and service manager duties under RISCA, quality of care reviews as required by the Regulated Services Regulations, annual returns preparation and submission, staff registration and training through Social Care Wales, person-centred care under the Social Services and Well-being (Wales) Act 2014, complaints aligned to the Welsh regulations, medication management, health and safety, infection prevention, recruitment and DBS checks, data protection and GDPR, equality and diversity, whistleblowing, and business continuity.

Every policy references the correct Welsh legislation and guidance, not adapted versions of English regulations.
Consultants reviewing CIW domiciliary care policy documents

Download Three Free CIW Sample Policies

These three policies demonstrate the Welsh-specific content, legislative references and regulatory alignment that sets our CIW policies apart from adapted CQC templates.

Download your three free CIW domiciliary care sample policies now. You will receive the Safeguarding Policy (aligned to Wales Safeguarding Procedures), the Welsh Active Offer Policy, and the Quality of Care Review Policy.

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Delivered Through Care Sync Pro

All CIW policies are managed through Care Sync Pro, included at no additional cost. Care Sync Pro provides version control, staff access, digital acknowledgement tracking and update notifications, ensuring your Welsh service stays compliant between CIW inspections.

A team reviewing CIW compliance reporting in Care Sync Pro

Call us on 0333 577 0877 or email hello@caresyncexperts.co.uk to discuss your CIW policy requirements.

hello@caresyncexperts.co.uk

Frequently asked questions

No. CIW regulates care services in Wales under different legislation (RISCA 2016) with different requirements including the Welsh Active Offer, Wales Safeguarding Procedures and Social Care Wales registration. Using CQC policies for a Welsh service creates compliance gaps that CIW will identify. Care Sync Experts provides separate, Wales-specific policies built for the CIW regulatory framework.
Yes. Our CIW policies include a dedicated Welsh Active Offer policy and embed Active Offer commitments throughout relevant policies including recruitment, training, communication and complaints. This ensures your service meets the Welsh Government's requirement to offer services in Welsh proactively.
Very few. Most policy providers sell CQC policies and suggest you adapt them for Wales, or offer a limited Welsh add-on. Care Sync Experts is one of the few providers offering a complete policy set written from scratch for the Welsh regulatory environment, referencing the correct legislation, procedures and regulatory body requirements throughout.
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Still have questions?

Can’t find the answer you’re looking for? Please chat to our friendly team.

Related reading

  • CIW Registration Guide (Wales)
  • CIW Registration for Domiciliary Care
  • Care Policies and Procedures
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Home
About Us
Our Services
CQC Registration
Navigate the CQC registration process with confidence. We provide complete support from initial application to successful registration, including statement of purpose, policies, DBS checks, and interview preparation to ensure you meet all regulatory requirements.
Marketing Support
Grow your care business with strategic digital marketing tailored to the sector. From SEO optimised websites and social media management to content creation and online reputation management, we help you attract more clients and build trust in your community.
Comprehensive Training
Develop a skilled, confident workforce with our accredited training programs. From mandatory care certificates to specialist clinical skills, leadership development, and CQC preparation, we deliver engaging training that improves practice and enhances care quality.
Tender Writing
Win more NHS and local authority contracts with our specialist tender writing service. Our experienced team crafts compelling bids that demonstrate your capabilities, showcase innovation, and align perfectly with commissioning requirements to maximise your success rate.
Ofsted Related Services
Expert guidance for childcare providers navigating Ofsted registration and compliance. We support nurseries, childminders, and daycare services with Early Years Register applications, EYFS compliance, inspection preparation, and ongoing quality improvement.
PIR Writing
Professional Provider Information Return completion that showcases your service excellence. Our expert writers craft compelling responses aligned with CQC key lines of enquiry, highlighting your achievements, quality improvements, and evidence based outcomes.
Business Setup
Launch your care business with expert guidance from concept to operation. We provide business planning, financial forecasting, legal structure advice, insurance guidance, and complete setup support to establish a strong foundation for sustainable growth.
Compliance Management
Stay compliant with evolving care regulations through our comprehensive management systems. We provide ongoing monitoring, policy updates, audit support, and governance frameworks to ensure you maintain CQC fundamental standards and achieve outstanding ratings.
Client Acquisition
Implement proven strategies to attract and convert new clients consistently. We develop targeted campaigns, referral programs, community partnerships, and digital funnels that connect you with families seeking quality care, ensuring sustainable business growth
Branding
Create a distinctive brand identity that reflects your care values and stands out in the market. From logo design and brand guidelines to marketing materials and signage, we develop cohesive branding that builds trust and recognition with clients and partners.
Our Packages
Domiciliary Care
Professional care delivered in the comfort of your own home. Our domiciliary care services support individuals with personal care, medication management, meal preparation, and companionship, helping you maintain independence while receiving the assistance you need.
Temporary Staffing
Reliable healthcare staffing solutions for care providers. We supply fully vetted, qualified nurses, care assistants, and support workers to cover planned leave, sickness absence, or increased demand, ensuring continuity of care without compromising quality.
Combined Care Agency
Integrated care solutions bringing together multiple services under one provider. We coordinate domiciliary care, complex care packages, and specialist support services, offering seamless care delivery with consistent quality standards and simplified administration.
Supported Living
Empowering adults with learning disabilities, autism, or mental health needs to live independently. Our supported living services provide tailored assistance with daily activities, skill development, and community integration while you maintain your own tenancy and lifestyle choices.
CIW Domiciliary Care Agency
Specialist domiciliary care services for Wales, fully registered with Care Inspectorate Wales. We meet all Welsh regulatory standards and Social Services and Wellbeing Act requirements, delivering culturally appropriate care that respects Welsh language preferences and local community values.
RQIA Domiciliary Care Agency
Quality domiciliary care services for Northern Ireland, registered with the Regulation and Quality Improvement Authority. We adhere to all RQIA minimum standards and regulations, ensuring dignified, person centered care that promotes independence and respects individual choices.
Sectors
Domiciliary Care
Win domiciliary care and home care tenders across the UK — council frameworks, dynamic purchasing systems, NHS packages and spot contracts, with specialist bid writing and CQC-ready evidence.
Supported Living
Supported living tenders for learning disability, autism, mental health and physical disability services, staying inside the regulatory perimeter of tenancy-based support, backed by your CQC compliance.
Residential Care
Residential care home tenders — block-bed frameworks and specialist lots, with the staffing ratios, dementia care and quality evidence commissioners score most closely.
Extra Care
Extra care housing tenders — care and support in extra care schemes, with original, scheme-specific writing backed by CQC, CIW and RQIA registration and compliance.
Reablement
Reablement tenders across the UK — outcomes-led, strengths-based bids that prove rapid mobilisation, hospital discharge capability and measurable independence outcomes.
Children & Young People
Children and young people's services tenders — Ofsted-regulated residential care, supported accommodation, family support and leaving care contracts.
Tenders
Elevate Your Care Services
Website Development
Build a high performing care website that converts enquiries into placements. We create fast, accessible, and search optimised websites tailored for care providers that win trust and generate quality enquiries.
Policy Development
Get tailored policies that stand up to inspection and work in daily practice. Our custom policy suites map directly to CQC requirements with smart workflows that keep everything current and evidenced.
Business Training
Practical training that builds confident teams and measurable competence. We deliver focused learning through real scenarios, helping your staff excel in their roles and meet regulatory expectations.
Guidance and Support
Your expert partner for compliance, inspections, and sustainable growth. Get calm, clear, and actionable guidance through set up, daily operations, and inspection moments with concrete next steps.
Knowledge Hub
Free, in depth guides on CQC, CIW, RQIA and Ofsted requirements. Practical explainers on registration, fundamental standards, safeguarding, and workforce rules, written for care providers and kept current.
Our Resources
Success Stories
Living Plus Care Services Ltd successfully secured six out of seven tenders.
Videos
Explore our curated video library to stay informed about the latest trends.
Brochures
Explore our exclusive brochures to learn valuable insights about our services.
Ebooks
Our ebooks serve as in-depth guides to CQC, RQIA, CIW, and Ofsted regulations.
Blogs
Stay informed with our expert blogs covering the latest updates, tips, and best practices.
FAQ
Read our most frequently ask questions
Contact Us