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AwardHealth and social work servicesCPV: 32500000

203_25 Technology Enabled Care Products and Services

Blaby
Published 18 Nov, 2025
Contract Value
£16,000,000
View Official Notice

Overview

Summary, notice description and lot information

Summary of the contracting process

The procurement process for the "203_25 Technology Enabled Care Products and Services" framework was spearheaded by ESPO, a public sector buying organisation based in Leicester, England. This framework encompasses a variety of lots, including telecare and telehealth products and services. It was executed using an open procedure, targeting services within the telecommunications and healthcare sectors.

The total framework value is estimated at £16 million, with the contract period spanning from 1st June 2025 to 31st May 2027, with the possibility of a 24-month extension. The framework is available to a wide range of UK public bodies such as local authorities and NHS bodies, and aims to provide solutions across all UK regions. The process reached its award stage on 16th October 2025, marking the framework's official establishment.

This tender presents significant growth opportunities for businesses specialising in technology-enabled care and telecommunications. It is particularly advantageous for small and medium-sized enterprises (SMEs) and organisations within the voluntary, community, and social enterprise (VCSE) sectors. Companies with expertise in delivering care products and telecommunication services can benefit from this framework by gaining access to an extensive range of potential clients within the public sector.

The framework structure, along with the possibility of participating in a competitive eAuction process for call-off contracts, can facilitate enhanced market penetration and business expansion, fostering partnerships with public bodies across the UK.

Notice Description

ESPO's Technology Enabled Care Products and Services framework, comprising the following lots: Lot 1.1 - Technology Enabled Care (Telecare) products and associated services Lot 1.2 - Technology Enabled Care (Telecare) services Lot 2.1 - Telehealth products and associated services Lot 2.2 - Telehealth services The framework agreement has the option to extend for up to a further 24 months. The total estimated value stated includes the option period. As part of the on-going contract management process, during the period of the Framework Agreement, ESPO shall monitor the financial stability of the awarded Suppliers during the period of the Framework Agreement by reference to credit rating agency reports.

ESPO shall obtain a credit score for the Supplier on or before the Framework start date as a base score and where a significant change in the credit score is identified over the life of the Framework Agreement, ESPO reserves the right to investigate the reasons for this significant change. Depending on the severity of the changes, it will be at the sole discretion of ESPO to suspend or even permanently remove the Supplier from the Framework Agreement. Additional information: As a Central Purchasing Body as defined in the Public Contracts Regulations 2015, the Framework Agreement is open for use by Public Bodies (defined at espo.org/amfile/file/download/file/9608/) that also fall into one of the following classifications of user throughout all administrative regions of the UK: Local Authorities; Educational Establishments (including Academies); Central Government Departments and Agencies; Police, Fire & Rescue and Coastguard Emergency Services; NHS and HSC Bodies, including Ambulance Services; Registered Charities; Registered Social Landlords; The Corporate Office of the House of Lords, The Corporate Officer of the House of Commons; or any public body established by or under the Scotland Act 1998 or any Act of the Scottish Parliament.

Details of the classification of end user establishments and geographical areas are available at: espo.org/legal ESPO has established a commercial trading company, ESPO Trading Limited, whose target clients are third sector organisations such as national and local charities, public sector mutual organisations and other organisations involved in the delivery of services to or for the public sector. The successful Supplier may be asked to enter into an additional separate framework agreement (the Second Framework) with ESPO Trading Limited on materially similar terms to that found in the tender pack to be entered into by ESPO itself. Any Second Framework agreement will be a purely commercial agreement and will, for the avoidance of doubt, not be governed by the Public Contract Regulations 2015 or other public procurement legislation.

ESPO Trading Limited may enter into the second framework agreement with the successful supplier and make it available to third sector clients who themselves are not required to follow the Public Contracts Regulations 2015 or other public procurement legislation. Accordingly, this is provided for bidders' information only. An eAuction process may be used to award subsequent call off contracts following the reopening of competition among the parties to the Framework Agreement.

Lot Information0 Lots
No lot information available.

Procurement Classification

Notice type, method, and CPV codes

Open Contracting ID
ocds-b5fd17-39df6ad8-f0e6-44ad-b5ae-273f245d46a7
Publication Source
Contracts Finder
Notice Type
Award Notice
Procurement Type
Framework
Procurement Category
Services
Procurement Method
Open
Awardee Scale
Large, SME
Current Stage
Award

Contract Values

Financial information and value estimates

Tender Value
£16,000,000
Lots Value
Not specified
Awards Value
£16,000,000
Contracts Value
Not specified

The contract period is two years.

Key Dates

Publication, submission, and award timeline

Tender

19 Feb 2025 at 10:03

Tender Notice

Notice Status

Current status of tender, lots, awards, and contracts

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority

Buyer organisation and contact details

ESP
ESPO
Services
Contact Name
Food, Communities and Technology Procurement Team
LEICESTER
LE19 1ES
East Midlands
England
TLF2 Leicestershire, Rutland and Northamptonshire

Awarded Supplier

Supplier who was awarded this contract

?
Not specifiedAwarded
Large, SME
View Profile
Number of Suppliers
44
Awards Value
£16,000,000

Documents & Links

External resources and data downloads

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