24091 Cambridgeshire County Council Community Navigators

Cambridgeshire County Council has successfully concluded the procurement process for the "Community Navigators" service, within the health and social work services industry category. This contract aims to support individuals in maintaining independence within their communities, thus reducing reliance on statutory services. The procurement, carried out using an open procedure under the light touch regime, started with a tender initiated on 1 April 2025 and was followed by a series of procurement stages, culminating in the award of the contract to MAKING SPACE on 19 November 2025.

The service will be delivered primarily within the Cambridgeshire region (UKH12), with the contract spanning from 6 November 2025 to 30 September 2027, with potential extension for an additional year. The total contract value is £1,274,400 gross, with a net amount of £1,062,000. This contract presents significant growth opportunities for businesses in the health and social work sector, especially those focusing on care services aimed at fostering independence and community support.

The open procurement method encouraged competitive bidding, which was evident as multiple bids were evaluated. Firms that specialize in services for vulnerable populations, including voluntary, community, and social enterprises, particularly those qualifying as SMEs, would find this contract well-suited to their capabilities. The emphasis on quality and social value, each comprising almost half of the evaluation criteria, further underscores the potential for innovation and impactful service delivery in the community.