Award of Learning disability support services in Conwy

Conwy County Borough Council has successfully concluded a tender process for a contract titled "Award of Learning Disability Support Services in Conwy". This contract, under the industry category of social services, has been awarded to Conwy Connect, a supplier based in Colwyn Bay, UK. The procurement process was conducted through an open, below-threshold competition with the final award being made on 18th September 2025.

The awarded contract is scheduled to commence on 14th November 2025 and last until 31st October 2028, with an option to extend for an additional two years. The procurement was carried out under Welsh devolved regulations and involved a complete tender stage, supported by a light-touch regime. This contract offers substantial growth opportunities for small and medium enterprises (SMEs) and voluntary, community and social enterprise (VCSE) organisations, particularly those specialising in social services and community support.

The contract aims to enhance the well-being and inclusion of people with learning disabilities through a flexible service encompassing advice, social opportunities, and consultations. By securing this contract, businesses capable of demonstrating adaptability and a commitment to positive social outcomes can strengthen their market presence and secure steady income from a public sector partner. Conwy Connect, the awarded supplier, exemplifies the role SMEs and VCSEs can play in fulfilling public service contracts effectively.