Call Off for provision of Retrospective Reviews and Appeals under the All Age Continuing Healthcare Framework (F/092/AACCS/23/MH)
Overview
Summary, notice description and lot information
The NHS Mid and South Essex Integrated Care Board has completed a procurement process for the provision of Retrospective Reviews and Appeals under the All Age Continuing Healthcare Framework. This selective procurement was managed as a call-off from the Countess of Chester Hospital's framework agreement and pertains to health services in the East of England. The contract, valued at £128,680 (excluding VAT), has been awarded to Xyla Services starting from 1st July 2025, running until 31st December 2025, with an optional six-month extension.
This falls under the social and other specific services category, following Schedule 3 of the Public Contracts Regulations 2015. The award decision was made on 12th June 2025. This procurement presents a valuable opportunity for large-scale health service providers, especially those equipped to handle similar health review and appeal services.
While the main contract has been awarded, similar opportunities may arise in this framework, offering prospects for businesses focused on health services to expand into the public sector. SMEs could also consider engagement with the wider framework arrangements given the possibilities for future calls-off. The framework's structure and competitive process suggest further participation could enhance business growth by gaining experience in public sector contracts and building credentials within the healthcare industry.
NHS Mid and South Essex Integrated Care Board (the Participating Authority) has undertaken a further competition under the Countess of Chester Hospital's 'All Age Continuing Care Services' Framework Agreement Terms and Conditions (F/092/AACCS/23/MH) for provision of Retrospective Reviews and Appeals (the Services). The Framework was established prior to 24 February 2025 and in accordance with the Framework Guidance, the Authority has undertaken a Call Off via competitive procedure under the 'social and other specific services' in Schedule 3 of the Public Contracts Regulations 2015 (as amended). The proposed Call Off Contract is awarded to Xyla Services, for a period of 6 months from 1st July 2025 until 31st December 2025, with the possibility of extending the term for a period of 6 additional months beyond the initial contracted duration by agreement between the Participating Authority and the successful tenderer.
The Call Off Contract to be entered into by the Participating Authority and the successful tenderer will be based on the NHS Framework Agreement for the Provision of Services 2022 and Call-Off Terms and Conditions for the Provision of Services and all subsequent variations thereof, as provided for within the Framework. The aggregate value of the Call Off Contract (including extensions and any available options exercisable during the term of the Proposed Call Off Contract) is PS128,680 (exclusive of VAT).
Procurement Classification
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Contract Values
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The contract period is one year.
Key Dates
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