Carers Support Service - Older People Specialist Provider
Overview
Summary, notice description and lot information
Milton Keynes City Council has completed the procurement process for providing the Carers Support Service – Older People Specialist Provider, focusing on health and social work services. The council, located at Civic Offices, Milton Keynes, conducted an open, below-threshold competition, compliant with the UK Public Contract Regulations. The award was announced on 23rd December 2025 to Age UK Milton Keynes, and the contract was signed on 28th July 2025.
This contract, valued at £224,934, runs until 27th July 2028, with a possible two-year renewal option, highlighting the council's commitment to supporting carers of older residents through a tiered model of tailored support services. The agreement is part of the light-touch regime, delivering specialised services within the UKJ12 region. This tender presents substantial opportunities for businesses specialising in social care and support services to engage with Milton Keynes City Council.
Companies with expertise in providing comprehensive care support, especially those focusing on elderly care, mental health, and disabilities, would find this tender particularly aligned with their capabilities. The initiative allows potential suppliers to contribute significantly to local community welfare, fostering growth in service provision and establishing long-term relationships with governmental bodies. The arrangement encourages collaborative efforts among diverse specialist organisations, enabling growth through strategic partnerships and innovative service delivery in the social work services sector.
Milton Keynes City Council are currently out to tender for the provision of Carers Support Service - Older People Specialist Provider The Carers Support Service will be delivered as a tiered model of support. The tiered approach encompasses levels of support and specialism. It has a lead provider, who provides overarching Information, Advice, and Guidance (IAG) and acts as a single point of access.
It then has a number, depending on requirements, of specialist organisations who work in collaboration to meet the needs, i.e. unpaid carers of any age. The specialist organisations will cover the areas of:
- Young Carers and Young Adult Carers
- Mental Health
- Learning Disability and Neurodivergence
- Older People The Older People Specialist Provider organisation forms part of the tiered approach.
Optional Extension of up to 2 years
Procurement Classification
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Contract Values
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The contract period is three years.
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