Community Opportunities - Building based services
Overview
Summary, notice description and lot information
Newcastle City Council has completed the procurement process for "Community Opportunities - Building based services," aimed at enhancing social connectivity and independence for Newcastle residents. The contract, falling under the health and social work services category, was awarded through an open procedure, covering two lots segmented by geographical zones within Newcastle and flexible city-wide services. The awarded contracts begin on 1st December 2025, lasting until 30th November 2028, with possible extensions until 2030.
The procurement process progressed through planning and tender stages, culminating in the awarding stage on 10th November 2025. This open framework agreement allows for continuous supplier engagement, opening up potential future opportunities for a wide range of businesses. This tender represents significant opportunities for businesses in the social care domain, particularly small and medium enterprises (SMEs) and volunteer and community sector organisations.
With an emphasis on day care services, potential suppliers with experience in community-based services or social care innovation will find this contract advantageous. The initiative offers firms the chance to contribute to meaningful social outcomes while also benefiting from stable, long-term relationships with a prominent local council. Given the comprehensive and city-wide scope of this project, providers with capabilities in service flexibility, operational within varied community environments, and offering scalable solutions will be well-positioned to leverage this opportunity for business growth.
Community Opportunities are an important contribution to Newcastle City Council's commitment to enabling people in Newcastle to age well, by providing support and carer relief that enables people to be socially connected to their community, to live as independently as possible and lead safe and active lives. It will offer flexible, high-quality, support, with a focus on connecting people to their communities, maximising independence, and helping to prevent admission into long term residential care or hospital. The approach of commissioning Community Opportunities will assist with creating a wider offer encompassing a continuum of social care-related support inclusive of four key areas: prevention, crisis, and long-term support.
The Contract is awarded under 2 Lots: Lot 1 - TWO Community Hub Zone Based Service covering the Four neighbourhood zones. One building base will operate in the North and East of the city and the other in the Inner West and Outer West of the city. Block contract.
Lot 2 - Satellite Flexible Service, city-wide to cover additional provision, split equally between successful providers. Annual Rate Lot 1: PS312,000.00 (PS156,000.00 Per one Community Hub - Building Base) Annual rate Lot 2: up to PS156,000.00 (unit price of PS60.00 per day session, including transport)
TWO Community Hub Zone Based Service covering the Four neighbourhood zones. One building base will operate in the North and East of the city and the other in the Inner West and Outer West of the city. Contracts will be awarded to two highest scoring providers - for each provider to deliver service in each location.
City-wide services to cover additional provision of up to 50 placements per week, split equally between successful providers. Annual value up to PS156,000 across the Lot.
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The contract period is three years.
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