Awarded· 17 Jul 2025
Complex Learning Disability (LD) / Autism Supported Living Service (York) - Most Suitable Provider Process
NHS Humber and North Yorkshire Integrated Care Board · East Riding of Yorkshire, Yorkshire and the Humber
NHS Humber and North Yorkshire Integrated Care Board has awarded this contract. It is a contract for learning disability and autism in East Riding of Yorkshire.
Source: Find a Tender, published 1 Aug 2025. Details are refreshed every 30 minutes.
Key dates
2025
Contract awarded
Sugarman Health and Wellbeing
2025
Award notice published
Award Notice · 16:21
View notice2025
Tender notice updated
Tender Notice · 09:36
View notice
About this tender
In brief
NHS Humber and North Yorkshire Integrated Care Board has awarded this contract. It is a contract for learning disability and autism in East Riding of Yorkshire. The contract went to Sugarman Health and Wellbeing. It was awarded on 17 July 2025. The contract value is £11,300,695.
It is run as an award procedure without prior publication of a call for competition. Find a Tender published it on 1 August 2025. The notice number is 045090-2025. The OCDS ID is ocds-h6vhtk-056277.
Summary of the contracting process
NHS Humber and North Yorkshire Integrated Care Board (ICB) has announced the award of a contract for a Complex Learning Disability (LD) / Autism Supported Living Service in York. The procurement process, governed by the Most Suitable Provider Process under The Health Care Services (Provider Selection Regime) Regulations 2023, resulted in Sugarman Health and Wellbeing Limited being awarded the contract.
With a start date of 1 August 2025 and a term lasting until 31 July 2028 (with a possibility of a two-year extension), the contract is valued at approximately £11,300,695. This service falls under the category of rehabilitation services and aims to provide high-quality support to individuals with complex needs. Contract award notices and confirmations were finalised on 18 July 2025, marking a significant milestone in the procurement process.
The selected provider is expected to deliver services that promote independence and quality of life while reducing hospital admissions and emergency service responses. This procurement process not only strengthens community health provisions but also underscores the importance of social value and service sustainability.
The notice in full
NHS Humber and North Yorkshire Integrated Care Board (ICB), hereafter the Relevant Authority, is seeking to procure a Complex Learning Disability (LD) / Autism Supported Living Service (York) through a Most Suitable Provider Process under The Health Care Services (Provider Selection Regime) Regulations 2023.
The preferred Provider will be required to demonstrate how they will deliver a high quality, dignified, cost effective service that puts the individual at the centre of their own care which supports and maintains their on-going health and wellbeing needs. The preferred Provider will have a strong value base that reflects:
- Positive social interactions
- Support for meaningful activity
- Opportunities for choice
- Opportunities for education, skills development, and employment
- Encouragement of greater independence
- Support to establish and maintain relationships to enable individuals to lead a good and meaningful everyday life. The Relevant Authority wishes to establish a single Provider contract for the provision of the service. The service model will include a single Provider who will act as the contract holder with the Relevant Authority. It is anticipated that the Provider will deliver the entirety of the service specification through delivery of the Supported Living element for four (4) individuals at a site in York. The service will be required to:
- Provide expertise and specialism in effectively supporting individuals with complex needs whose needs are unable to be met within the existing local provision;
- Enhance and maintain a service user's quality of life;
- Support an overall reduction of admissions to hospital, hospital settings and emergency service responses;
- Support individuals who display behaviour that challenges, including interventions to reduce behaviour challenges;
- Respond quickly to crisis and emergency, with a local staff hub offer to allow a robust crisis response.
- Enable individuals to: o live as independently as possible, developing the skills they require to live in settled accommodation within a local community; o receive their support in the least restrictive way possible; o have choice and control over their care and support, including how it is delivered and by whom; o receive a flexible service which responds to their individual preferences and needs; o enable achievement of individualised outcomes, and to reduce the reliance on extensive formal care and support. The Provider must have direct access within their organisation to the below specialist staff, who are able to oversee the individuals within the service, support staff competency and capability, and ensure individuals are fully supported.
- Behavioural analyst to enable psychologically informed support plans
- Positive Behaviour Support practitioner (beyond restraint training - to work on developing the positive behaviours that render restraint unnecessary)
- Clinical Psychologist with experience of this client group as a minimum during transition stage and at a time of crisis to support the universal community service
- Mental health nurse on site or within 20 minutes travel (as measured at busy times) Providers must confirm they have direct access (in-house) to the below training, and are able to ensure staff are fully trained and competent in the below:
- Autism training,
- PRN training,
- PBS training (including positive development for the tenant and restraint - please see above)
- Managing behaviours including Positive Behaviour Support and the use of a positive proactive and preventative model, where appropriate, such as Non-Abusive Psychological and Physical Interventions (NAPPI), - please see above
- Mental health issues,
- Complex Trauma,
- Trauma informed care approach,
- Learning Disability.
This list is not exhaustive of the full training and competency requirements of staff but are seen as key areas that are pertinent to fully supporting the level and range of complexity within the development
Lots (1)
- 01
Lot 1Cancelled
NHS Humber and North Yorkshire Integrated Care Board (ICB), hereafter the Relevant Authority, is seeking to procure a Complex Learning Disability (LD) / Autism Supported Living Service (York) through a Most Suitable Provider Process under The Health Care Services (Provider Selection Regime) Regulations 2023.
The preferred Provider will be required to demonstrate how they will deliver a high quality, dignified, cost effective service that puts the individual at the centre of their own care which supports and maintains their on-going health and wellbeing needs. The preferred Provider will have a strong value base that reflects:
- Positive social interactions
- Support for meaningful activity
- Opportunities for choice
- Opportunities for education, skills development, and employment
- Encouragement of greater independence
- Support to establish and maintain relationships to enable individuals to lead a good and meaningful everyday life. The Relevant Authority wishes to establish a single Provider contract for the provision of the service. The service model will include a single Provider who will act as the contract holder with the Relevant Authority. It is anticipated that the Provider will deliver the entirety of the service specification through delivery of the Supported Living element for four (4) individuals at a site in York. The service will be required to:
- Provide expertise and specialism in effectively supporting individuals with complex needs whose needs are unable to be met within the existing local provision;
- Enhance and maintain a service user's quality of life;
- Support an overall reduction of admissions to hospital, hospital settings and emergency service responses;
- Support individuals who display behaviour that challenges, including interventions to reduce behaviour challenges;
- Respond quickly to crisis and emergency, with a local staff hub offer to allow a robust crisis response.
- Enable individuals to: o live as independently as possible, developing the skills they require to live in settled accommodation within a local community; o receive their support in the least restrictive way possible; o have choice and control over their care and support, including how it is delivered and by whom; o receive a flexible service which responds to their individual preferences and needs; o enable achievement of individualised outcomes, and to reduce the reliance on extensive formal care and support. The Provider must have direct access within their organisation to the below specialist staff, who are able to oversee the individuals within the service, support staff competency and capability, and ensure individuals are fully supported.
- Behavioural analyst to enable psychologically informed support plans
- Positive Behaviour Support practitioner (beyond restraint training - to work on developing the positive behaviours that render restraint unnecessary)
- Clinical Psychologist with experience of this client group as a minimum during transition stage and at a time of crisis to support the universal community service
- Mental health nurse on site or within 20 minutes travel (as measured at busy times) Providers must confirm they have direct access (in-house) to the below training, and are able to ensure staff are fully trained and competent in the below:
- Autism training,
- PRN training,
- PBS training (including positive development for the tenant and restraint - please see above)
- Managing behaviours including Positive Behaviour Support and the use of a positive proactive and preventative model, where appropriate, such as Non-Abusive Psychological and Physical Interventions (NAPPI), - please see above
- Mental health issues,
- Complex Trauma,
- Trauma informed care approach,
- Learning Disability.
This list is not exhaustive of the full training and competency requirements of staff but are seen as key areas that are pertinent to fully supporting the level and range of complexity within the development. NHS Humber and North Yorkshire ICB is intending to award a contract under the Most Suitable Provider Process of The Health Care Services (Provider Selection Regime) Regulations 2023.
Approximate lifetime value of the contract is PS11,300,695 The proposed contract is for a new healthcare service. The preferred provider is a new provider to be awarded the contract for the proposed healthcare service. Contract term - 1 August 2025 - 31 July 2028 (contract term may be extended by two (2) years).
A Prior Information Notice was published on Find a Tender Service, 9 May 2025 - Notice identifier: 2025/S 000-020231
Key facts
Contract
- Service
- Learning Disability and Autism Support
- Procurement type
- Standard
- Category
- Services
- Contract period
- Not specified - Not specified
- Lots
- 1
- Awarded to
- Sugarman Health and Wellbeing
- Number of suppliers
- 1
Procedure
- Notice type
- Tender Notice
- Procurement method
- Limited
- Procedure
- Award procedure without prior publication of a call for competition
- Current stage
- Award
- Stages so far
- Tender, Award
- Published on
- Find a Tender Service
- Awardee scale
- Large
Values
- Contracts value
- £11,300,695
Not stated in the notice: tender value, lots value, awards value.
Status
- Tender
- Complete
- Lots
- Cancelled
- Awards
- Active
- Contracts
- Active
References
- Find a Tender notice
- 045090-2025
- Open Contracting ID
- ocds-h6vhtk-056277
- CPV code
- 85121270 - Psychiatrist or psychologist services; 85141200 - Services provided by nurses; 85312500 - Rehabilitation services; 85323000 - Community health services
- CPV division
- 85 - Health and social work services
Location
- Local authority
- East Riding of Yorkshire
- Town
- Hull
- Postcode
- HU10 6DT
- Electoral ward
- Willerby and Kirk Ella
- Constituency
- Kingston upon Hull West and Haltemprice
- Delivery area
- York
- Region
- Yorkshire and the Humber
- Sub-region
- East Riding of Yorkshire
- Area
- East Yorkshire and Northern Lincolnshire
- Country
- England
Buyer and supplier
Contracting authority
- Organisation
- NHS Humber and North Yorkshire Integrated Care Board
- Category
- Services
- Address
- East Riding of Yorkshire, HU10 6DT · Yorkshire and the Humber · England
Not stated in the notice: contact, phone.
Awarded supplier
- Supplier
- Sugarman Health and Wellbeing
- Awardee scale
- Large
- Number of suppliers
- 1
- Awards value
- Not stated
- Company record
- Search Companies House
Documents and links
Questions about this tender
Who won the Complex Learning Disability (LD) / Autism Supported Living Service (York)… contract?
NHS Humber and North Yorkshire Integrated Care Board awarded the contract to Sugarman Health and Wellbeing on 17 July 2025.
How much is the Complex Learning Disability (LD) / Autism Supported Living Service (York)… contract worth?
The contract value is £11,300,695.
Who is the buyer for Complex Learning Disability (LD) / Autism Supported Living Service (York)…?
NHS Humber and North Yorkshire Integrated Care Board, based in East Riding of Yorkshire, Yorkshire and the Humber.
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