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AwardCommunity health servicesCPV: 85121270

Complex Learning Disability (LD) / Autism Supported Living Service (York) - Most Suitable Provider Process

East Riding of Yorkshire
SUGARMAN HEALTH AND WELLBEING
Published 1 Aug, 2025
Contract Value
Not specified
View Official Notice

Overview

Summary, notice description and lot information

Summary of the contracting process

NHS Humber and North Yorkshire Integrated Care Board (ICB) has announced the award of a contract for a Complex Learning Disability (LD) / Autism Supported Living Service in York. The procurement process, governed by the Most Suitable Provider Process under The Health Care Services (Provider Selection Regime) Regulations 2023, resulted in Sugarman Health and Wellbeing Limited being awarded the contract. With a start date of 1 August 2025 and a term lasting until 31 July 2028 (with a possibility of a two-year extension), the contract is valued at approximately £11,300,695.

This service falls under the category of rehabilitation services and aims to provide high-quality support to individuals with complex needs. Contract award notices and confirmations were finalised on 18 July 2025, marking a significant milestone in the procurement process. This tender provides substantial opportunities for business growth, particularly for organisations with experience in providing specialised health and social care services.

Businesses that can demonstrate expertise in managing complex needs through innovative and cost-effective solutions will find themselves well-positioned to compete. The selected provider is expected to deliver services that promote independence and quality of life while reducing hospital admissions and emergency service responses. Those with capabilities in in-house training, particularly in autism and mental health support, and staff skilled in Positive Behaviour Support are ideal candidates for such opportunities.

This procurement process not only strengthens community health provisions but also underscores the importance of social value and service sustainability.

Notice Description

NHS Humber and North Yorkshire Integrated Care Board (ICB), hereafter the Relevant Authority, is seeking to procure a Complex Learning Disability (LD) / Autism Supported Living Service (York) through a Most Suitable Provider Process under The Health Care Services (Provider Selection Regime) Regulations 2023. The preferred Provider will be required to demonstrate how they will deliver a high quality, dignified, cost effective service that puts the individual at the centre of their own care which supports and maintains their on-going health and wellbeing needs. The preferred Provider will have a strong value base that reflects:

  • Positive social interactions
  • Support for meaningful activity
  • Opportunities for choice
  • Opportunities for education, skills development, and employment
  • Encouragement of greater independence
  • Support to establish and maintain relationships to enable individuals to lead a good and meaningful everyday life. The Relevant Authority wishes to establish a single Provider contract for the provision of the service. The service model will include a single Provider who will act as the contract holder with the Relevant Authority. It is anticipated that the Provider will deliver the entirety of the service specification through delivery of the Supported Living element for four (4) individuals at a site in York. The service will be required to:
  • Provide expertise and specialism in effectively supporting individuals with complex needs whose needs are unable to be met within the existing local provision;
  • Enhance and maintain a service user's quality of life;
  • Support an overall reduction of admissions to hospital, hospital settings and emergency service responses;
  • Support individuals who display behaviour that challenges, including interventions to reduce behaviour challenges;
  • Respond quickly to crisis and emergency, with a local staff hub offer to allow a robust crisis response.
  • Enable individuals to: o live as independently as possible, developing the skills they require to live in settled accommodation within a local community; o receive their support in the least restrictive way possible; o have choice and control over their care and support, including how it is delivered and by whom; o receive a flexible service which responds to their individual preferences and needs; o enable achievement of individualised outcomes, and to reduce the reliance on extensive formal care and support. The Provider must have direct access within their organisation to the below specialist staff, who are able to oversee the individuals within the service, support staff competency and capability, and ensure individuals are fully supported.
  • Behavioural analyst to enable psychologically informed support plans
  • Positive Behaviour Support practitioner (beyond restraint training - to work on developing the positive behaviours that render restraint unnecessary)
  • Clinical Psychologist with experience of this client group as a minimum during transition stage and at a time of crisis to support the universal community service
  • Mental health nurse on site or within 20 minutes travel (as measured at busy times) Providers must confirm they have direct access (in-house) to the below training, and are able to ensure staff are fully trained and competent in the below:
  • Autism training,
  • PRN training,
  • PBS training (including positive development for the tenant and restraint - please see above)
  • Managing behaviours including Positive Behaviour Support and the use of a positive proactive and preventative model, where appropriate, such as Non-Abusive Psychological and Physical Interventions (NAPPI), - please see above
  • Mental health issues,
  • Complex Trauma,
  • Trauma informed care approach,
  • Learning Disability.

This list is not exhaustive of the full training and competency requirements of staff but are seen as key areas that are pertinent to fully supporting the level and range of complexity within the development

Lot Information1 Lot
1Untitled Lot
Cancelled

NHS Humber and North Yorkshire Integrated Care Board (ICB), hereafter the Relevant Authority, is seeking to procure a Complex Learning Disability (LD) / Autism Supported Living Service (York) through a Most Suitable Provider Process under The Health Care Services (Provider Selection Regime) Regulations 2023. The preferred Provider will be required to demonstrate how they will deliver a high quality, dignified, cost effective service that puts the individual at the centre of their own care which supports and maintains their on-going health and wellbeing needs. The preferred Provider will have a strong value base that reflects: * Positive social interactions * Support for meaningful activity * Opportunities for choice * Opportunities for education, skills development, and employment * Encouragement of greater independence * Support to establish and maintain relationships to enable individuals to lead a good and meaningful everyday life. The Relevant Authority wishes to establish a single Provider contract for the provision of the service. The service model will include a single Provider who will act as the contract holder with the Relevant Authority. It is anticipated that the Provider will deliver the entirety of the service specification through delivery of the Supported Living element for four (4) individuals at a site in York. The service will be required to: * Provide expertise and specialism in effectively supporting individuals with complex needs whose needs are unable to be met within the existing local provision; * Enhance and maintain a service user's quality of life; * Support an overall reduction of admissions to hospital, hospital settings and emergency service responses; * Support individuals who display behaviour that challenges, including interventions to reduce behaviour challenges; * Respond quickly to crisis and emergency, with a local staff hub offer to allow a robust crisis response. * Enable individuals to: o live as independently as possible, developing the skills they require to live in settled accommodation within a local community; o receive their support in the least restrictive way possible; o have choice and control over their care and support, including how it is delivered and by whom; o receive a flexible service which responds to their individual preferences and needs; o enable achievement of individualised outcomes, and to reduce the reliance on extensive formal care and support. The Provider must have direct access within their organisation to the below specialist staff, who are able to oversee the individuals within the service, support staff competency and capability, and ensure individuals are fully supported. * Behavioural analyst to enable psychologically informed support plans * Positive Behaviour Support practitioner (beyond restraint training - to work on developing the positive behaviours that render restraint unnecessary) * Clinical Psychologist with experience of this client group as a minimum during transition stage and at a time of crisis to support the universal community service * Mental health nurse on site or within 20 minutes travel (as measured at busy times) Providers must confirm they have direct access (in-house) to the below training, and are able to ensure staff are fully trained and competent in the below: * Autism training, * PRN training, * PBS training (including positive development for the tenant and restraint - please see above) * Managing behaviours including Positive Behaviour Support and the use of a positive proactive and preventative model, where appropriate, such as Non-Abusive Psychological and Physical Interventions (NAPPI), - please see above * Mental health issues, * Complex Trauma, * Trauma informed care approach, * Learning Disability. This list is not exhaustive of the full training and competency requirements of staff but are seen as key areas that are pertinent to fully supporting the level and range of complexity within the development. NHS Humber and North Yorkshire ICB is intending to award a contract under the Most Suitable Provider Process of The Health Care Services (Provider Selection Regime) Regulations 2023. Approximate lifetime value of the contract is PS11,300,695 The proposed contract is for a new healthcare service. The preferred provider is a new provider to be awarded the contract for the proposed healthcare service. Contract term - 1 August 2025 - 31 July 2028 (contract term may be extended by two (2) years). A Prior Information Notice was published on Find a Tender Service, 9 May 2025 - Notice identifier: 2025/S 000-020231

Procurement Classification

Notice type, method, and CPV codes

Open Contracting ID
ocds-h6vhtk-056277
Publication Source
Find A Tender Service
Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Awardee Scale
Large
Current Stage
Award

Contract Values

Financial information and value estimates

Tender Value
Not specified
Lots Value
Not specified
Awards Value
Not specified
Contracts Value
£11,300,695

Contract duration information not available.

Key Dates

Publication, submission, and award timeline

Notice Status

Current status of tender, lots, awards, and contracts

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority

Buyer organisation and contact details

NHA
NHS HUMBER AND NORTH YORKSHIRE INTEGRATED CARE BOARD
Services
Contact Name
Not specified
EAST RIDING OF YORKSHIRE
HU10 6DT
Yorkshire and The Humber
England
TLE1 East Yorkshire and Northern Lincolnshire

Awarded Supplier

Supplier who was awarded this contract

SH
SUGARMAN HEALTH AND WELLBEINGAwarded
Large
View Profile
Number of Suppliers
1
Awards Value
Not specified

Documents & Links

External resources and data downloads

Open Contracting Data Standard (OCDS)
OCDS RecordID: ocds-h6vhtk-056277

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector.

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