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Awarded· 18 Sept 2025

Crisis Cafe

Cheshire and Wirral Partnership NHS Foundation Trust · Cheshire West and Chester, North West

Cheshire and Wirral Partnership NHS Foundation Trust has awarded Crisis Cafe. It is a contract for other health and social care in Cheshire West and Chester.

Source: Find a Tender, published 2 Oct 2025. Details are refreshed every 30 minutes.

Key dates

  1. 2025

    Contract awarded

    Independence Support

  2. 2025

    Award notice published

    Award Notice · 15:03

    View notice
  3. 2025

    Award notice published

    Award Notice · 09:25

    View notice
01

About this tender

In brief

Cheshire and Wirral Partnership NHS Foundation Trust has awarded Crisis Cafe. It is a contract for other health and social care in Cheshire West and Chester. The contract went to Independence Support. It was awarded on 18 September 2025. The contract value is £286,814.

It is run as an award procedure without prior publication of a call for competition. Find a Tender published it on 2 October 2025. The notice number is 061574-2025. The OCDS ID is ocds-h6vhtk-059e62.

Summary of the contracting process

The public procurement process under the "Crisis Cafe" contract involves the Cheshire and Wirral Partnership NHS Foundation Trust as the buyer. This process is focused on the health services industry, specifically designed to support community members in crisis within the UKD63 region, centred around Chester. The procurement aims to extend an existing contract to offer consistent service provision through 31st March 2026.

The procurement stage is currently in the award phase, with a contract value of £143,357. The process has utilised a limited procurement method, specifically awarding without prior publication of a call for competition, to ensure continuity of essential mental health support services until a competitive process can be thoroughly conducted by early 2026.

Moreover, entities experienced in operating within the public health sector, specifically under newer procurement regulations like the Health Care Services (Provider Selection Regime) Regulations 2023, would be exceptionally well-suited to compete for such contracts.

The notice in full

The East Crisis Cafes are established within the East locality. They are a familiar resource for communities to access and are meeting the requirements of the contract in terms of agreed performance within the financial envelope. It has been agreed to extend the current contract until 31st March 2026 in order for a competitive procurement process to take place.

Due to lack of resource in teams this was not achieved previously but the planning process has commenced in readiness for 1st April 2026.

Lots (1)

  1. 01

    Lot 1Cancelled

    The Trust recommendation is that the contract with the provider is extended as all outcomes and contractual obligations are currently being met and achieved. The provider has established and is maintaining positive relationships with stakeholders and other providers of mental health care. This includes the Trust First Response teams such as Home Treatment Team, and Crisis Line who regularly refer patients to the service.

    The service is open 7 days a week from 1pm to 10pm and provides a safe, welcoming and comfortable space away from a clinical environment for people in crisis, and those seeking to prevent the onset of a crisis. The team provide emotional support, practical advice, devise safety plans and offer signposting to patients.

    The cafe is viewed by professionals and public as a core part of the health and care service offer. A break in this service offer would be detrimental to the hundreds of patients who use this service every month. It is recommended this contract is extended until the competitive process is actioned by the end of this year.

    In parallel a competitive procurement exercise will begin. 01/10/2025-31/03/2026 at PS143,357

02

Key facts

Every field the notice carries. Anything it leaves blank is listed under its table.

Contract

Service
Other
Procurement type
Standard
Category
Services
Contract period
Not specified - Not specified
Lots
1
Awarded to
Independence Support
Number of suppliers
1

Procedure

Notice type
Award Notice
Procurement method
Limited
Procedure
Award procedure without prior publication of a call for competition
Current stage
Award
Stages so far
Award
Published on
Find a Tender Service
Awardee scale
Large

Values

Contracts value
£286,814

Not stated in the notice: tender value, lots value, awards value.

Status

Tender
Complete
Lots
Cancelled
Awards
Active
Contracts
Active

References

Find a Tender notice
061574-2025
Open Contracting ID
ocds-h6vhtk-059e62
CPV code
85100000 - Health services
CPV division
85 - Health and social work services
03

Location

Cheshire and Wirral Partnership NHS Foundation Trust is based in Cheshire West and Chester. The area the service covers can be wider, so check the notice and the lots.
Local authority
Cheshire West and Chester
Town
Chester
Postcode
CH2 1BQ
Electoral ward
Upton
Constituency
Chester North and Neston
Delivery area
North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLI London, TLJ South East (England), TLK South West (England)
Region
North West
Sub-region
Cheshire West and Chester
Area
Cheshire
Country
England
04

Buyer and supplier

Contracting authority

Organisation
Cheshire and Wirral Partnership NHS Foundation Trust
Category
Services
Address
Chester, CH2 1BQ · North West · England

Not stated in the notice: contact, phone.

Awarded supplier

Supplier
Independence Support
Awardee scale
Large
Number of suppliers
1
Awards value
Not stated
05

Documents and links

Official sources for this notice. The tender pack itself sits on the buyer's portal.
06

Questions about Crisis Cafe

Who won the Crisis Cafe contract?

Cheshire and Wirral Partnership NHS Foundation Trust awarded the contract to Independence Support on 18 September 2025.

How much is the Crisis Cafe contract worth?

The contract value is £286,814.

Who is the buyer for Crisis Cafe?

Cheshire and Wirral Partnership NHS Foundation Trust, based in Cheshire West and Chester, North West.

Get ready for the next round

Contracts like this come back. We help care providers build the evidence, policies and case studies a buyer scores, so you are ready when the re-tender opens.

What to do next

  1. This contract has been awarded.
  2. A re-tender usually follows near the end.
  3. Build your evidence and case studies now.
  4. Keep your policies and training records current.