CS6027 - Family Support Service
Overview
Summary, notice description and lot information
The London Borough of Tower Hamlets is currently in the tender stage of the procurement process for the "CS6027 - Family Support Service". This initiative falls within the health and social work services category and is aimed at supporting families of children and young people with Autism Spectrum Condition. The procurement is being conducted as an open procedure, allowing submissions in English, and is scheduled to close on 21st November 2025.
The awarded contract will commence on 1st April 2026 for an initial duration of 24 months, with the option to extend for another 24 months. The total estimated contract value is £370,440, with £308,700 as the net amount. This tender offers substantial opportunities for growth, especially for businesses specialising in health and social services, particularly those experienced in working with children with special educational needs.
SMEs are especially encouraged to apply. By collaborating with services such as Autism Spectrum Disorder Assessment Service and Child and Adolescent Mental Health Service, businesses can expand their portfolio and establish valuable ties within the community while providing crucial support to families in need. The project focuses 60% on quality, 30% on price, and 10% on social value, highlighting the importance of holistic, community-centric service delivery.
Tower Hamlets has a significant proportion of children with Autism Spectrum Condition (ASC) and learning difficulties; in 2023, the percentage of pupils with an EHCP in Tower Hamlets schools was the fifth highest in England. When a child or young person (CYP) is first diagnosed with ASC, it can be a confusing and overwhelming time for parents/carers. They may not fully understand what the diagnosis means or how best to support their child, or what services are available and how to access them.
It is therefore vital that the local authority is able to provide regular and ongoing support to these families, to help meet the needs of their ASC children. The Family Support Service will deliver advice and guidance to the parents and carers of children and young people (CYP) with ASC living in the borough. The service will seek to work in partnership with the Autism Spectrum Disorder Assessment Service (ASDAS) and the Child and Adolescent Mental Health Service (CAMHs) to ensure that families receive appropriate support at the right time, preferably soon after diagnosis, whilst remaining flexible to meet family's needs at different stages in their journey.
The Contract Period is initially for a period of 24 months, although the Authority reserves the right to extend the Contract for a further period of 24 months, making a total possible Contract Period of 48 months.
Procurement Classification
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Contract Values
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The contract period is two years.
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