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AwardHealth and social work servicesCPV: 85000000

Customer Counselling Service

Stockport
Published 18 Nov, 2025
Contract Value
£162,180
View Official Notice

Overview

Summary, notice description and lot information

Summary of the contracting process

The public procurement process for the Customer Counselling Service, as facilitated by Stockport Homes Ltd, aims to deliver comprehensive counselling sessions to those in need. This initiative falls under the health and social work services category, with operations starting from 1st September 2025. The project covers Stockport in the United Kingdom and is set for an initial two-year term with potential extensions based on performance, giving a maximum contract duration of three years.

The procurement process began with tenders accepted under an open competition method, specifically designed for below-threshold contracts. The most recent amendment to the contract was noted on 29th September 2025, with the total potential contract value estimated at £162,180. This tender offers significant growth opportunities for businesses specialising in health and social work services, providing a platform to expand their service reach within a structured government-supported framework.

Organisations possessing robust counselling expertise, particularly those capable of delivering seamless and coordinated support services to a diverse client base, will find this contract highly advantageous. In particular, entities that can accommodate the needs of Stockport Homes and The Prevention Alliance (TPA) clients will be well-suited to compete effectively in this procurement. The open competition allows equal opportunity for companies to participate, with the potential for growth and a strong relationship with a public authority supporting local community development.

Notice Description

Stockport Homes (SHL) delivers a wide range of services within a variety of different settings to customers. We are seeking to appoint a competent and professional Contractor to deliver counselling sessions to customers who are in need, in order to help transform lives. It is proposed that this service will commence on 1st September 2025 for an initial two-year period, with the opportunity to extend for one year upon satisfactory performance and sole discretion of SHL.

The primary objective of this service is to offer a range of counselling opportunities to Stockport Homes and The Prevention Alliance (TPA) customers in a seamless and co-ordinated manner to those who require them.

Lot Information1 Lot
1Untitled Lot
Complete

N/A

Procurement Classification

Notice type, method, and CPV codes

Open Contracting ID
ocds-h6vhtk-05105e
Publication Source
Find A Tender Service
Notice Type
UK10 - Contract Change Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Awardee Scale
Large
Current Stage
Award

Contract Values

Financial information and value estimates

Tender Value
£162,180
Lots Value
£162,180
Awards Value
Not specified
Contracts Value
£161,379

The contract period is two years.

Key Dates

Publication, submission, and award timeline

Tender

12 May 2025 at 05:55

UK4 - Tender Notice

Notice Status

Current status of tender, lots, awards, and contracts

Tender Status
Complete
Lots Status
Complete
Awards Status
Active
Contracts Status
Active

Contracting Authority

Buyer organisation and contact details

SHL
STOCKPORT HOMES LTD
Services
Contact Name
Ms Sarah Herod
STOCKPORT
SK1 3NQ
North West
England
TLD3 Greater Manchester

Awarded Supplier

Supplier who was awarded this contract

?
Not specifiedAwarded
Large
View Profile
Number of Suppliers
2
Awards Value
Not specified

Documents & Links

External resources and data downloads

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