Customer Counselling Service
Overview
Summary, notice description and lot information
The public procurement process for the Customer Counselling Service, as facilitated by Stockport Homes Ltd, aims to deliver comprehensive counselling sessions to those in need. This initiative falls under the health and social work services category, with operations starting from 1st September 2025. The project covers Stockport in the United Kingdom and is set for an initial two-year term with potential extensions based on performance, giving a maximum contract duration of three years.
The procurement process began with tenders accepted under an open competition method, specifically designed for below-threshold contracts. The most recent amendment to the contract was noted on 29th September 2025, with the total potential contract value estimated at £162,180. This tender offers significant growth opportunities for businesses specialising in health and social work services, providing a platform to expand their service reach within a structured government-supported framework.
Organisations possessing robust counselling expertise, particularly those capable of delivering seamless and coordinated support services to a diverse client base, will find this contract highly advantageous. In particular, entities that can accommodate the needs of Stockport Homes and The Prevention Alliance (TPA) clients will be well-suited to compete effectively in this procurement. The open competition allows equal opportunity for companies to participate, with the potential for growth and a strong relationship with a public authority supporting local community development.
Stockport Homes (SHL) delivers a wide range of services within a variety of different settings to customers. We are seeking to appoint a competent and professional Contractor to deliver counselling sessions to customers who are in need, in order to help transform lives. It is proposed that this service will commence on 1st September 2025 for an initial two-year period, with the opportunity to extend for one year upon satisfactory performance and sole discretion of SHL.
The primary objective of this service is to offer a range of counselling opportunities to Stockport Homes and The Prevention Alliance (TPA) customers in a seamless and co-ordinated manner to those who require them.
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Procurement Classification
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Contract Values
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The contract period is two years.
Key Dates
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Documents & Links
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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector.
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