Customer Counselling Service

The public procurement process for the Customer Counselling Service, as facilitated by Stockport Homes Ltd, aims to deliver comprehensive counselling sessions to those in need. This initiative falls under the health and social work services category, with operations starting from 1st September 2025. The project covers Stockport in the United Kingdom and is set for an initial two-year term with potential extensions based on performance, giving a maximum contract duration of three years.

The procurement process began with tenders accepted under an open competition method, specifically designed for below-threshold contracts. The most recent amendment to the contract was noted on 29th September 2025, with the total potential contract value estimated at £162,180. This tender offers significant growth opportunities for businesses specialising in health and social work services, providing a platform to expand their service reach within a structured government-supported framework.

Organisations possessing robust counselling expertise, particularly those capable of delivering seamless and coordinated support services to a diverse client base, will find this contract highly advantageous. In particular, entities that can accommodate the needs of Stockport Homes and The Prevention Alliance (TPA) clients will be well-suited to compete effectively in this procurement. The open competition allows equal opportunity for companies to participate, with the potential for growth and a strong relationship with a public authority supporting local community development.