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Summary, notice description and lot information
The procurement process for the Dental Out of Hours Service across Kings Lynn, led by NHS Norfolk and Waveney Integrated Care Board, has recently reached the award stage. This contract, governed by the Health Care Services (Provider Selection Regime) Regulations 2023, intends to award a competitive award notice to Smile Care 24 Limited. The process reflects a comprehensive assessment through the selection of Key Criteria focusing on quality, collaboration, service sustainability, access improvement, and social value.
The procurement method was open, and the timeframe for any representation from providers concludes by 9th October 2025. The services are expected to commence from 1st December 2025 and will run until 30th November 2030, with an option for a 12-month extension, within the Kings Lynn location, classified under dental-practice services (CPV: 85131000). This procurement presents growth opportunities for businesses involved in dental services, particularly those capable of providing urgent treatment during off-hours such as weekends and bank holidays.
It is advantageous for businesses that can swiftly mobilise, have existing CQC registration, and possess or can acquire suitable premises for service delivery. Engaging with system partners to enhance patient signposting offers added benefits. Given the contract's value of £336,545 and the expected alignment with NHS standards, this tender is well-suited to established providers ready to cater to health service demand and those looking to expand their operational scope within the UK healthcare domain.
This is an intention to award notice under the competitive process.<br/><br/>The services are to provide Dental Out of Hours Services at weekends and Bank Holidays throughout the entirety of the year. Providers are to note, the Commissioner will not be providing any premises for the delivery of the services. Therefore, it is the Providers responsibility to source a premises solution for the Service Commencement date of 1st December 2025.<br/><br/>NHS Norfolk and Waveney Integrated Care Board (referred to as the Commissioner) intend to award a contract to Smile Care 24 Limited for the provision of Dental Out of Hours Services across Kings Lynn following a robust Competitive Process.<br/><br/>Services are expected to commence on 1st December 2025 - 30th November 2030 for a duration of 4 years with the option to extend for up to a further 12 months .<br/><br/>The lifetime value of the contract is PS336,545.<br/><br/>This is an existing service and has been awarded to a new provider.
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