Direct Payment Support Services

West Sussex County Council recently concluded the procurement process for Direct Payment Support Services, aimed at enhancing support to direct payment recipients and their support networks. The procurement method identified was an open procedure, with the contracting authority classified as a public authority within sub-central government. The scope of the contract focuses on health and social work services, specifically within the Chichester area, UKJ27.

Having commenced well in advance, the contract is slated to begin on 1st April 2026, run for five years, and potentially extend by an additional two years. The award decision was made on 15th October 2025 with Independent Lives Limited appointed as the supplier. Notably, the total contract value is £2,924,804 gross, inclusive of optional services which may be paid for by the service users.

This tender represents a significant business growth opportunity, particularly for SMEs specialising in health and social work services. The open procedure allowed multiple participants, with final bids exclusively from SMEs, indicating both interest and the competitive advantage for SMEs in similar future procurement scenarios. Businesses with expertise in direct payment management and those capable of providing dedicated advice and employment services for personal assistants can leverage their strengths through such tenders.

The contractual structure also includes options for service extensions, thus providing prospective suppliers with avenues for sustained engagement and revenue generations in partnership with public-sector councils like West Sussex County Council.