Domestic Abuse Mobile Advocacy (Outreach) Service
Overview
Summary, notice description and lot information
Peterborough City Council has recently completed the procurement process for the "Domestic Abuse Mobile Advocacy (Outreach) Service" in Peterborough, UK, classified under health and social work services. The process progressed through several stages, from planning to the award, with key milestones leading to the contract's current active status as of October 2025. The procurement was conducted using an open procedure within the light-touch regime, reflecting a total contract value of £789,371 and potential for renewal until 2031.
The contract commenced on 1st October 2025 and is expected to conclude by 1st April 2029, with options for further extension. The aim is to adhere to statutory requirements under the Domestic Abuse Act 2021, providing community-based support to those affected by domestic abuse, based on their self-identified needs. This tender creates significant opportunities for organisations with experience in community welfare and advocacy, particularly those skilled in delivering client-led, trauma-informed support.
It offers ample scope for private, voluntary, community, and statutory sectors to contribute to a cardinal social cause while benefiting from a substantial contract. Small to medium enterprises (SMEs) and organisations that understand the nuanced needs of domestic abuse victims are particularly well-suited for this opportunity. The collaborative nature of the service with local support entities provides an additional growth avenue for businesses looking to expand their reach or deepen community partnerships within the UK.
The Domestic Abuse Act 2021 has implemented a statutory requirement on Local Authorities to ensure there is a safe accommodation strategy for individuals subjected to domestic abuse. Mobile Advocacy is a key part of the Peterborough Safe Accommodation Strategy. Potential providers may come from the private, voluntary and community or statutory sector and should be experienced in delivering support to individuals subjected to domestic abuse.
The service will support individuals subjected to domestic abuse in the community and will focus on their self-identified needs, rather than needs defined by the service and any pre-defined actions the agency thinks they should take. The support will be client-led and empowering, working with the individual around their individual needs and for a period dictated by need, not targets. This approach is designed to restore decision making powers and increase space for action for the client.
The service will be expected to work collaboratively with other organisations in the area providing support to those subjected to domestic abuse. The Service will deliver specialist, flexible and responsive support to meet a range of needs. The key aims which underpin all of our domestic abuse services are: - Information and advice to those concerned for themselves or others - Increased safety of the those subjected to domestic abuse - To enable victims and children to cope and recover from abuse they have experienced - Clients will be contacted within 3 working days of referral (maximum) - The service will work in a way which is trauma informed - The service will manage PS10,000 of flexible funding for use to increase the safety of their clients and their children.
Contract Value: PS789,371
2 x 12-month extension periods (up to a maximum of two years)
Procurement Classification
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The contract period is four years.
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