Employee Assistance Programme 25/26

The NHS Business Services Authority (NHSBSA) has completed the tender process for an Employee Assistance Programme (EAP) for the year 2025/26. This programme, valued at £77,311, will provide counselling services and support to employees of the NHS Business Services Authority, NHS Counter Fraud Authority, and NHSBSA HR Shared Services. The awarded contract was issued to PAM Wellbeing Limited (operating as Pam Assist) on 22 January 2025.

The contract will commence on 1 February 2025 and conclude on 30 September 2026. This process utilised a selective procurement method, specifically a call-off from a framework agreement, highlighting targeted procurement within the health services sector, primarily located in Newcastle Upon Tyne, UK. The Employee Assistance Programme tender presents significant opportunities for businesses specialising in health and well-being services, particularly those experienced in providing professional counselling services.

Large enterprises with established frameworks in workplace mental health support will find this procurement appealing. This tender process emphasises a selective procurement strategy, suitable for businesses that can demonstrate a robust capability in delivering services within government or large organisational frameworks. Businesses able to meet these criteria can leverage this contract to fortify their market presence and expand their service offerings within the public sector.