Employee Assistance Provider Services

The Insolvency Service, based in London, England, has completed a procurement process for the provision of Employee Assistance Provider Services. This includes a comprehensive Employee Assistance Programme (EAP) designed to support employees with personal and work-related issues via a confidential helpline available 24/7. This tender falls under the "Miscellaneous health services" category (CPV code 85140000) and is intended for implementation in the United Kingdom.

The procurement was conducted using a selective method, specifically a call-off from a dynamic purchasing system. The tendering stage concluded on 27th June 2025, with the contract period set to commence on 1st August 2025 and end on 31st July 2027. 80 and was published on 1st August 2025.

This contract offers significant growth opportunities for businesses, especially those in the health services sector. Small and medium-sized enterprises (SMEs) could find this particularly advantageous as they are indicated as suitable for this opportunity, even though voluntary, community, and social enterprises (VCSEs) are not specifically targeted. Businesses experienced in providing comprehensive support services that tackle a range of employee well-being issues are well-positioned to compete.

Success in such contracts could enhance their reputation and lead to further opportunities in similar sectors, leveraging the demand for robust employee support systems within public services. The buyer, The Insolvency Service, seeks robust service providers to ensure reliable and confidential assistance for their employees, providing an ideal extension for businesses already familiar with dynamic purchasing systems.