First Tier Level: Welfare Rights & Financial Wellbeing Advice
Overview
Summary, notice description and lot information
Sunderland City Council has issued an open tender titled "First Tier Level: Welfare Rights & Financial Wellbeing Advice" under the social work and related services category (CPV code 85300000). This procurement process, currently active, involves a framework for a locality-based welfare rights advice service, divided into six Lots covering various Sunderland localities, including a citywide telephony and digital offer. The total estimated value is GBP 1,200,000.
The tender was published on 18 February 2025, with the tender period ending on 19 March 2025, and contracts set to begin on 1 May 2025 and conclude on 30 April 2029. The procurement method used is an open procedure above the threshold, making this an inclusive opportunity for a wide range of suppliers. This tender represents a significant opportunity for businesses specialising in welfare rights and financial wellbeing advice to secure long-term contracts with a reputable public authority.
Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are particularly encouraged to participate. Winning bidders will have the chance to become the sole providers for their respective localities, fostering potential growth and stability over the contract's duration. The structured framework and clear lot divisions offer targeted opportunities for different business sizes and specialisations to meet specific community needs in Sunderland.
Framework for a Locality Based Welfare Rights Advice Service Framework. The framework will consist of 6 Lots. Lots 1 - 5 are locality based, and Lot 6 will provide a City-Wide Telephony and digital offer.
Lot 1: Sunderland West Lot 2: Sunderland North Lot 3: Sunderland East Lot 4: Washington Lot 5: Coalfield Lot 6: City Wide Telephony and digital offer The winning bidder for each of the above Lots will be appointed as the sole provider on the Locality Based Welfare Rights Advice Service Framework. An initial call off contract for each of the 6 Lots is intended to be awarded for a period of 2 (two) years. *Please ensure you read the Contract Details and instructions in full for the evaluation and award criteria
Procurement Classification
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Contract Values
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The contract period is four years.
Key Dates
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Documents & Links
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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector.
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