Framework Agreement for the provision of Mediation and Disagreement Resolution Services

Cambridgeshire County Council has successfully awarded a contract for a framework agreement concerning the provision of Mediation and Disagreement Resolution Services, tailored to assist children, young people, and parents/carers. This contract, classified under "Social work and related services," is valued at £443,750 and employs a selective procurement method through a call-off from a framework agreement. The contract period extends from 1st April 2025 to 31st March 2030, with services planned to operate mainly in Cambridge, PE28 4YE.

The award stage was completed with details published on 10th September 2025. This tender presents significant business growth opportunities, especially for SMEs and VCSEs capable of delivering specialised mediation services. Entities well-suited to compete include those with expertise in providing impartial mediation and resolution services, particularly those familiar with the SEND Code of Practice.

With the procurement focusing on selective methods, it highlights opportunities for specialised firms already operating within existing framework agreements and those looking to offer competitive, high-quality services in the public sector. GLOBAL MEDIATION LIMITED, an SME, has been selected as the supplier, indicating a conducive environment for similar-sized businesses with relevant capabilities.