HAC5983 Culturally Sensitive Substance Misuse Recovery Service
Overview
Summary, notice description and lot information
The London Borough of Tower Hamlets is actively seeking suppliers for the HAC5983 Culturally Sensitive Substance Misuse Recovery Service, located in London. The focus of this tender is on health and social work services, specifically tailored to the borough’s diverse communities. The contract, worth £2,000,000, will be procured using an open procedure, with key procurement timelines including an enquiry period ending on 1st July 2025, a submission deadline on 11th July 2025, and an award announcement anticipated by 15th September 2025.
The service is expected to form part of a redesigned Treatment and Recovery Service by January 2026, addressing the needs identified through community engagement. This tender presents significant opportunities for businesses experienced in delivering culturally competent health and social recovery services, particularly those able to address the needs of ethnic minority communities. SMEs and VCSEs are strongly encouraged to participate because of the suitability provisions available.
The procurement method favours quality and social value alongside cost, with criteria weighted as 60% quality, 30% price, and 10% social value. Businesses capable of offering structured group programmes, culturally sensitive counselling, and community education will find this contract aligns well with their expertise, thereby fostering growth and expanding service reach within the community.
1.1 The London Borough of Tower Hamlets is seeking to establish a Culturally Sensitive Substance Misuse Recovery Service to meet the needs of Tower Hamlet's residents facing the challenges of substance misuse. 1.2 The establishment of this service supports delivery of the Mayor's ambition to address inequalities and improve access and outcomes for the borough's residents. It is being commissioned following community engagement to better understand how we can improve access to our treatment and recovery system, and reduce the barriers and challenges faced by our local Ethnic Minority communities.
1.3 Our current Treatment and Recovery system provides three separate recovery-oriented services under the brand Reset, delivering the key components of outreach and referral, treatment, and recovery support. This new service will be embedded within the overall Reset Treatment System as part of a menu of complementary and associated interventions that are evidence-based, service-user focused, and embedded in the core principles of recovery; and will be a vital part of the redesigned Treatment and Recovery Service expected to be delivered in January 2026. towerhamlets.moderngov.co.uk/ieDecisionDetails.aspx 1.4 This new provision will deliver a specialist service offering drug and alcohol-related education, prevention, and recovery interventions focused on meeting the needs of local black and ethnic minority communities. At its core will be a structured group work programme, abstinence-based support, and a range of psychosocial interventions, including access to counselling.
1.5 As well as providing services for those living with substance misuse, the centre will be accessible to and provide services for, those affected by someone's substance misuse as part of a culturally competent, family-orientated approach to recovery; as well as delivering an extensive programme of community education and awareness raising.
The Contract Period is initially for a period of 3 years, although the Authority reserves the right to extend the Contract on the same terms for a further period of 12 months, making a total possible Contract Period of 4 years.
Procurement Classification
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The contract period is three years.
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