Healthwatch Norfolk

Norfolk County Council has engaged in a public procurement process to provide Healthwatch services across Norfolk. The primary focus of this contract, valued at £2,220,000, is to deliver community health services by collaborating with various local authorities to engage with marginalised and vulnerable groups. This contract, titled "Healthwatch Norfolk," is anticipated to begin on 1st October 2025 and is set to conclude on 30th September 2027, with potential extensions leading up to a maximum date of 30th September 2031.

The procurement process followed an open procedure under the legal framework of the UKPGA 2023/54, and the award was announced as of 22nd August 2025. The project serves the regions UKH15, UKH16, and UKH17 within the United Kingdom. This procurement presents an excellent opportunity for businesses involved in community health services, especially those with experience in working with diverse and vulnerable populations.

Given the emphasis on developing tailored engagement strategies, businesses with expertise in public health outreach, community engagement, and those classified as small and medium enterprises (SMEs) may find significant growth opportunities by aligning their services with the objectives of this contract. Norfolk County Council seeks to foster inclusive service development and improvement, encouraging providers to shape their services in response to local needs, thus opening avenues for innovative service models within the public sector.