Keeping Well Services Framework

The Keeping Well Services Framework is a comprehensive initiative launched by Sunderland City Council, focusing on the provision of social work and related services. This procurement process encompasses several lots targeting different regions within Sunderland, such as Sunderland East, West, Coalfields, Washington, and Sunderland North, with additional services like overnight care and carer relief. The procurement stage has advanced to contract award, as confirmed on 28 November 2025.

The open procedure has secured active contracts with multiple contractors, ensuring coverage across various care and support needs for adults over 18 years. The framework aims to strengthen the care services sector significantly across the region under the governance of Sunderland City Council. This tender presents substantial opportunities for businesses operating in the health and social care sectors, particularly those offering care at home and support services.

Organisations specialising in providing care services and possessing capabilities in handling large-scale frameworks will find this contract particularly suitable, given the scale and scope of the services required. Small and medium enterprises with innovative care solutions and the ability to deliver quality and value could also thrive by partnering or subcontracting under the awarded framework. The successful bidders have been assessed primarily on the quality of their service, a vital aspect for any new entrants considering future participation in such tenders.