Operation of Family Hubs and Community Provision
Overview
Summary, notice description and lot information
Sandwell Metropolitan Borough Council is currently in the tender stage for a procurement process titled "Operation of Family Hubs and Community Provision." The tender is aimed at appointing a provider to manage core Family Hubs across the borough in Oldbury, United Kingdom (region UKG37). The contracting authority seeks to maintain consistency in family support services, acknowledging the need for localised approaches across different communities.
The procurement falls under the "Health and Social Work Services" industry category, with a combined contract value of approximately £13.6 million. This is an open procedure allowing electronic submissions, with the deadline for tender submissions set for 22nd October 2025, and the contract is scheduled to begin on 1st April 2026 and may be extended until 31st March 2031. This tender provides significant opportunities for businesses specialising in community health and social work services, particularly those capable of delivering administrative and counselling services.
Companies with a proven track record in managing family-focused programmes and those interested in collaborating with public health officials will find this tender appealing. The tender enables businesses to expand their operations within the public sector, enhancing service delivery to diverse communities in Sandwell. Given the substantial contract value, it is a promising prospect for both established organisations and those looking to broaden their regional influence in the Midlands.
Sandwell MBC Children's Services is seeking to appoint a provider to operate the core Family Hubs across the borough as set out in this document. The provider will work closely with the Start for Life lead from Public Health and the Family Hub team to agree delivery to ensure objectives are met. Family Hubs have evolved across the country over the years but the basic principles of providing early help and support to families remains key to delivery in Sandwell.
This is not a new service. The authority has developed practice over the years and wishes to maintain many approaches as noted in the specification. The authority seeks consistency of practice across the towns but acknowledges that different emphasis will be required to address local issues in different communities.
The successful agency will work with the local authority to further develop and enhance the services provided.
The contract period will be for an initial period of three (3) years from 1 April 2026 to 31 March 2029. There is an additional option to extend for a further two (2) year period until 31 March 2031 at the Council's discretion.
Procurement Classification
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The contract period is three years.
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