P1011 - Healthwatch Birmingham and Solihull - AWARD
Overview
Summary, notice description and lot information
This procurement process, led by Birmingham City Council, involves the provision of Healthwatch services in Birmingham and Solihull. The initiative falls under the health and social work services industry category, aiming to improve services within the Birmingham and Solihull Integrated Care System area. The location for delivery is in the West Midlands, United Kingdom, with Birmingham City Council as the contracting authority.
The contract was awarded to Healthwatch Birmingham, starting on 1st July 2025 for a period of five years, with the option to extend for up to two more years. The procurement method executed was an open procedure, with the award concluded on 22nd April 2025, indicating the stage is complete, with the awarded contract valued at £3,639,874. This tender represents a significant opportunity for businesses involved in health and social services to engage with local authorities in providing community support and advocacy.
Suitable for small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs), the contract focuses on improving community engagement and service delivery, supporting citizens to access and influence health and social care services. Companies with expertise in advocacy, community mobilisation, and service inspection are well-positioned to contribute to shaping effective health and social care systems through this contract. The joint commissioning approach also promises efficiencies and collaborative benefits across the regional care system, making it an attractive prospect for businesses seeking to expand their influence and service portfolio in the public sector.
The Council wishes to establish a Contract for the provision Healthwatch Birmingham and Solihull. There is a requirement to improve health and social care services in Birmingham and Solihull. In addition to working with the local health and social care system, the focus will be supporting citizens to remain in their own homes and communities, developing support networks to enhance their lives and supporting this area of improvement to enable public engagement in shaping the future of the health and social care system in a systematic and joined up approach.
The primary function of the Healthwatch service is to represent the views of the public on issues relating to health and social care services. They advocate and lobby the National Health Service (NHS) and the Local Authority (LA) on service improvements and have the capacity to inspect premises. They also engage with local communities collecting experience feedback about local services and locality priorities and provide advice and guidance on health service provision.
The joint commissioning of a Healthwatch service by Birmingham City Council and Solihull Metropolitan Borough Council will provide increased opportunity for efficiencies across the Birmingham and Solihull Integrated Care System (BSol ICS) area by delivering in a consistent manner, offering benefits to both LAs and to the Integrated Care Board (ICB). The Contract is for 5 years (unless terminated under the terms and conditions of contract) commencing on 1st July 2025, with an option to extend for a further period of up to 2 years, subject to satisfactory performance and budgetary availability. The contract will be awarded to a single provider.
If you are interested in quoting please click on the following link to access Birmingham City Council's tender Portal: in-tendhost.co.uk/birminghamcc/ and submit your details to register as a bidder. We will send you a log on and password so you can download the Invitation to Tender document and supporting information; your completed ITT should be returned by 1200hrs on 28th March 2025 using the Supplier Portal.
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The contract period is five years.
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