People Services Target Operating Model (TOM)
Overview
Summary, notice description and lot information
The procurement process for the "People Services Target Operating Model (TOM)" was conducted by NHS England, a prominent entity within the health services sector. The aim was to standardise, automate, and consolidate NHS people services to enhance efficiency and productivity. The process falls under the "Health services" category with the location of operations specified as London, SE1 8UG, United Kingdom.
The procurement method utilised was selective, specifically a call-off from a framework agreement, and has reached the 'Award' stage. The contract period is set to start on 29th April 2025 and end on 31st March 2026, with a contracted value of £750,000. The award was successfully granted to KPMG LLP, with the official announcement made on 9th June 2025.
This tender represents a significant opportunity for businesses, particularly small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs), to engage with NHS England and influence the transformation of HR services. Companies with expertise in health services and technology-driven HR solutions are best positioned to benefit from similar opportunities, as the project seeks to overcome current inefficiencies within NHS operations. By participating in tenders of this nature, businesses can not only expand their portfolio but also play a crucial role in the public health sector's innovation efforts.
To standardise, automate, and consolidate the NHS people services through the development of a Strategic Outline Business Case (SOC) and a Target Operating Model (TOM) options appraisal. This initiative aims to address the current fragmented and highly transactional nature of HR services across NHS providers, where inefficiencies such as duplication, manual processes, and a lack of technology use result in reduced productivity, poor staff experience, and increased operational costs.
Procurement Classification
Notice type, method, and CPV codes
Contract Values
Financial information and value estimates
The contract period is one year.
Key Dates
Publication, submission, and award timeline
Notice Status
Current status of tender, lots, awards, and contracts
Contracting Authority
Buyer organisation and contact details
Awarded Supplier
Supplier who was awarded this contract
Documents & Links
External resources and data downloads
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector.
Need help with your tender submission?
Our expert team can help you prepare a winning bid. Get professional support from CareSync Experts.
Get in touch with our team at Care Sync Experts today for a consultation.
Email: hello@caresyncexperts.co.uk
Phone: 0333 577 0877
Contact UsBidding for contracts like this
Other tenders in Lambeth
- NHSE - NEL Provision of Covid-19 Vaccination Services - 1 in Lambeth
- NHSE - NWL Provision of Covid-19 Vaccination Services in Lambeth
- NHSE - SWL Provision of Covid-19 Vaccination Services in Lambeth
- NHSE - SEL Provision of Covid-19 Vaccination Services in Lambeth
- Lancashire Childrens Short Breaks Framework in Lambeth
- Early Support Emotional Health and Wellbeing Services in Lancashire in Lambeth