Provision of Non-Ambulatory Patient Transport
Overview
Summary, notice description and lot information
NHS Greater Glasgow and Clyde, in collaboration with NHS Lanarkshire, has completed the award process for the provision of non-ambulatory patient transport services. This contract focuses on ambulance services within the health sector, primarily targeting locations across the Greater Glasgow and Clyde region and Lanarkshire. The procurement process, initiated through an open procedure, resulted in the active award of the contract to Alliance Ambulance Services, ABC Ambulance Services[UK] Ltd., and Amvale Scotland Ltd, with the contract signed on 14th August 2025 valued at £6,500,000.
The tender aimed to secure a comprehensive transport solution to address patient transport needs when the Scottish Ambulance Service's capacity is exceeded, with a tender period concluding in January 2025. For businesses specialising in patient transport services, this tender represents a significant growth opportunity within the healthcare sector. The procurement process suited SMEs and organisations with relevant experience and certifications, such as membership in industry associations and compliance with technical and legal standards.
It emphasised quality and price balance, with criteria weighted equally, encouraging businesses to leverage technical innovation and cost-efficiency. Companies passionate about expanding service provision in health transport and possessing required licenses and insurances found themselves well-positioned to compete effectively for this contract.
NHS Greater Glasgow & Clyde (NHS GGC) and NHS Lanarkshire (NHSL) require suitably qualified and experienced licensed contractors to undertake Non-Ambulatory Patient Transport services in order to procure a single high quality solution covering both Boards. NHS GGC will act as the procurement lead for this procurement exercise; and NHSL will be a named organisation with access to the framework terms for their own service delivery requirements.
Although most of patient transport in this context is provisioned via the Scottish Ambulance Service, there are occasions where capacity is maximised and it is against this backdrop that the Health Board requires additional patient transport. The transport required is e.g. Non-ambulatory patients who require to be conveyed on a stretcher Non-ambulatory patients who require to be conveyed on a trolley/stretcher, chair or stair climbers. Some patients can be ambulant but require assistance walking to and from their homes and hospital/treatment centres. This can be for situations where: A patient is receiving palliative care and needs to be transferred home or to a care home A patient requires to be transferred from an acute hospital to another hospital. A patient requires a transfer from an acute hospital in Greater Glasgow & Clyde and Lanarkshire to another acute hospital out with Greater Glasgow & Clyde and Lanarkshire and then potentially returned
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