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AwardHealth and social work servicesCPV: 85000000

Requirement for a new HR platform for approx 400 users

Birmingham
IRIS SOFTWARE
Published 6 Nov, 2025
Contract Value
Not specified
View Official Notice

Overview

Summary, notice description and lot information

Summary of the contracting process

ST BASIL'S, a recognised organisation in Birmingham, awarded a contract on 31st July 2025 to IRIS Software Limited for the procurement of a new Human Resources platform designed for approximately 400 users. This procurement project, categorised under Health and social work services, was completed through a competitive quotation process below the threshold. This tender follows the cessation of competitive quotations, opening on 27th February 2025 and receiving submissions by 14th February 2025.

The awarded contract between these parties commenced on 1st August 2025 and will last until 31st July 2029, with a contract value of £109,964.37. The platform is required to be cloud-hosted within the UK and delivered to postcode B9 4DY, emphasising security standards, mobile application availability, and comprehensive post-deployment support. This contract presents an opportunity for small to medium-sized enterprises (SMEs) and voluntary, community, and social enterprise (VCSE) sectors to partner in supplying supportive and specialised functions in HR technology.

Enterprises with capabilities in cloud-based HR solutions, app development, cyber-security, and data analytics are particularly well-positioned to benefit. The procurement's specifics—such as core HR functionalities, recruitment processes, and various employment management processes—are poised to offer continued business, revenue streams, and possibly facilitate further collaborations with ST BASIL'S. By integrating such technology, businesses can enhance their portfolios in HR services, leveraging development and operational experiences to pave the way for increased market presence and growth.

Notice Description

We require a HR platform for 350 to 400 end-users, the platform must have the following attributes a) Cloud hosted b) Hosted within the UK c) Secure end-user access d) Mobile app; available on App Store and Google Play Store e) Verifiable disaster recovery resilient data centre and infrastructure f) Verifiable cyber security and data handling compliant g) Project deployment tasks - Single sign-on, active directory data exchange, training, Microsoft Outlook integration, onboarding, super user training h) Post project deployment support The initial contract for the platform is intended to be on a one year rolling basis, and the value of the contract is to be discussed. The platform must be able to provide majority or all the following key functions

  • Core HR
  • Recruitment and talent management - vacancy management, direct job board posting, vacancy authorisation, CV redaction
  • Recruitment onboarding
  • Self-service - employee and manager
  • Appraisal / Performance Development Review (PDR)
  • Disciplinary and Grievance
  • Training management
  • Absence
  • Compensation and Benefits
  • Overtime and zero hours contract worker management
  • Workflow
  • Document management
  • Policies
  • DBS checks
  • Data analytics and KPI reporting, for value capture and business intelligence, including Dashboard reporting for example for Employee, Manager and HR) Questions that have been asked and answered: - Which platform are you currently using? Currently using Softworks - which is really a time management system not a HR system. - What are the key challenges or pain points with your existing system? Understanding these will help us explore alternative options that better suit your organisation's needs. Reporting is very basic. System has lots of problems (eg email notifications do not always work) - You mentioned a user base of 350-400. How many of these users will be internal? We officially have 320 users, but with part time and cover workers, we have up to 400 - all internal. I also noted that there will be a crossover between the new and existing systems. It would be beneficial to discuss the migration process to ensure a seamless transition that aligns with your operational requirements. Do you have an idea of which elements may need to be staggered during the transition? I believe they want to be fully live by May - so live the sonner the better - as there are so many things either not workeing or missing from the current system Additional information: We are replacing a system that is currently in use, but there will need to be some cross over of services prior to the Go live date. Go live the end of May 2025 if possible. ****** None of the Tenders have been viewed yet - Tender opening is set for 27/02/2025 - no further details will be available until after this date *** All Tender submissions must be emailed to tenders@stbasils.org.uk by the date and time on this notice. **** Any queries received - the answers will be added onto this notice ****Please can you reply to the following questions: Thanks for your response to my previous emails. I have shared your requirements with our bid team and software specialists and they have returned with some specific questions around the functionality requirements listed:
  • Can you please clarify what you are seeking as part of the compensation and benefits element of this tender? What specific functionality you seek. We have a separate payroll system so that will not be included integrated with the HR system that we are seeking. So we will only be imputing things like salary information, working hours, annual leave and bank holiday leave entitlements. We offer a separate benefits platform which you are currently using as a customer - we don't have a benefits platform, but we do use BHSF Connect App
  • In relation to the overtime and zero hour contract worker management, do you need clock in/ out, do you record TOIL, do you pay them different rates. Could you specify what you mean by ' contract worker management'. - we pay different rates, we need to be able to record their shift patterns that these workers do at the various project locations they work in, clocking in and out could be a way of capturing this
  • Recruitment: Which job board so we need to integrate with? - we currently use CV library, but platforms like indeed would also be suitable.
  • PDRS'S - The processes across your PDR's can be completed within the system, or are you looking to input these within the platform? - we would prefer that PDRS are completed within the system
Lot Information0 Lots
No lot information available.

Procurement Classification

Notice type, method, and CPV codes

Open Contracting ID
ocds-b5fd17-fb0ba503-01a1-493c-a8e3-56b90458f611
Publication Source
Contracts Finder
Notice Type
Award Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Limited
Awardee Scale
Large
Current Stage
Award

Contract Values

Financial information and value estimates

Tender Value
Not specified
Lots Value
Not specified
Awards Value
£109,964
Contracts Value
Not specified

The contract period is four years.

Key Dates

Publication, submission, and award timeline

Tender

05 Feb 2025 at 16:10

Tender Notice

Notice Status

Current status of tender, lots, awards, and contracts

Tender Status
Complete
Lots Status
Not Specified
Awards Status
Active
Contracts Status
Not Specified

Contracting Authority

Buyer organisation and contact details

SB
ST BASIL'S
Services
Contact Name
Mandy Blizard
BIRMINGHAM
B9 4AX
West Midlands
England
TLG3 West Midlands

Awarded Supplier

Supplier who was awarded this contract

IS
IRIS SOFTWAREAwarded
Large
View Profile
Number of Suppliers
1
Awards Value
£109,964

Documents & Links

External resources and data downloads

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