Safe Accommodation (refuge) and Support Service for Victims/Survivors of Domestic Abuse across WNC & NNC
Overview
Summary, notice description and lot information
West Northamptonshire Council is seeking providers through an open procurement process for a Safe Accommodation and Support Service aimed at victims and survivors of domestic abuse. This tender, identified as WNC00000505, involves collaboration with North Northamptonshire Council to deliver services in regions UKF24 and UKF25 in the United Kingdom. The procurement falls under the social services category and is valued at £7,200,000 gross.
The contract is structured as a 3+1+1 year agreement starting in April 2026. An initial tender cancellation occurred due to process issues, with a relaunch aimed at ensuring accurate document access via the e-tendering portal. The procurement method employed is the open procedure, and the initial tender process was scheduled to conclude by November 28, 2025, with awards intended by January 16, 2026.
This tender presents substantial opportunities for businesses specialising in social work services, particularly those proficient in supporting domestic abuse survivors. Firms with capabilities in providing refuge accommodations, therapeutic services, and community outreach are well-suited to participate. The tender is conducive for SMEs and VCSEs, offering potential for expanding service portfolios and strengthening community interventions.
With an emphasis on quality and cost criteria, organisations that demonstrate technical proficiency and cost-effectiveness stand a promising chance of success. This contract seeks to engage entities capable of diverse community support, making it ideal for businesses with experience in multicultural and specialist refuge settings.
West Northamptonshire Council (WNC) and North Northamptonshire Council (NNC) are conducting an open tendering procedure to attract providers with the necessary skills and experience to deliver safe accommodation (refuge) and support services for victims and survivors of domestic abuse, as defined by the Domestic Abuse Act 2021. The services to be delivered under contract are:
- Refuge accommodation, women's only refuge, men's only refuge, specialist drug and alcohol refuge and a specialist multi-cultural/diversity refuge across 47 units of accommodation; bed spaces.
- Therapeutic group work with adult survivors;
- Therapeutic group work with children and young people including play therapy;
- Counselling service;
- Children's and Young people's outreach support including a CHIDVA (Children's IDVA);
- Floating support/outreach, community based;
- Information and Advice - Helpline;
- Awareness raising training
- Housing IDVAs;
- Sanctuary Scheme;
- No recourse to public funds
- By and for service to supporting diverse communities including harmful practices and training. The services will be delivered as a 3+1+1 year contract, commencing in April 2026.
There is a 1 + 1 extension available for this contract
Procurement Classification
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Contract Values
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The contract period is three years.
Key Dates
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Notice Status
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Contracting Authority
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Awarded Supplier
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Documents & Links
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The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector.
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