T2579 Provision of an Employee Assistance Programme

Belfast City Council has awarded a contract for the provision of an Employee Assistance Programme, specifically aimed at counselling services, under the CPV code 85312320. The procurement process reached the award stage with "Lena By Inspire" being the successful supplier. The contract, valued at GBP 1,100,000, runs for a period of two years, with an option to renew for an additional year, supporting approximately 2500 council staff members.

The procurement followed a selective method under competitive procedure with negotiation, and was covered by the Government Procurement Agreement (GPA). The initiative, based in Belfast, County Antrim, Northern Ireland, signifies the completion of the process as of 15th May 2025, although the initial planning and tender processes were solicited earlier, with expressions of interest closing on 23rd December 2024. The award of this contract presents substantial opportunities for business growth, particularly for SMEs specialising in psychosocial support services such as counselling, mediation, and employee wellness programmes.

Companies with proficient methodology and robust contract resourcing capabilities, as well as emphasis on social value, are well-suited to compete in such tenders. Given the high capital value range and the service-focused nature of the contract, businesses providing high-quality individual and organisational mental health support within the public sector could leverage this as a strategic entry point to expand their services within regional authorities. The competitive nature of the tender implies that organisations need to demonstrate cost-effectiveness balanced with premium service quality to thrive in similar procurement opportunities in the future.