Trusted Assessor Model
Overview
Summary, notice description and lot information
The procurement process for the "Trusted Assessor Model" was conducted by West Northamptonshire Council, in partnership with the Integrated Care Board and Northampton General Hospital. This initiative aims to reduce hospital discharge delays by implementing a Trusted Assessor model, particularly in the context of adult health and social care services. The project is located in West Northamptonshire, UK (region UKF24), and falls under the category of "Hospital support services" (CPV code 85112000).
The procurement method used was an open competition, below threshold, with a pilot contract set to start on 1st September 2025 and conclude on 31st August 2027. The tender and award stages were completed, with the contract awarded to Linca Workforce Development Limited on 22nd August 2025. This tender presents significant opportunities for businesses specialising in healthcare and support services, particularly those offering innovative solutions to improve hospital discharge procedures and care assessments.
Companies adept at facilitating seamless transitions from acute to community healthcare settings are well-suited to benefit from participating in such procurements. The emphasis on person-centred and timely assessments creates a platform for businesses to demonstrate their capabilities in delivering efficient and effective healthcare services, potentially leading to further contracts and partnerships within the public sector.
Trusted Assessor' schemes are a national initiative designed to reduce delays when people are ready for discharge from hospital. West Northamptonshire Council (WNC), in partnership with the Integrated Care Board (ICB) and Northampton General Hospital (NGH), is jointly commissioning a Trusted Assessor model to improve discharge pathways, reduce delays in transfers of care, and strengthen multi-agency working across adult health and social care services, with WNC acting as Lead Commissioner for the contract. Following a period of in-patient care, and prior to an individual's discharge, a statutory assessment, or review is required, to establish eligibility and level of need.
Currently, care providers assess the individual in the hospital setting, using their own assessment tools however, due to capacity and resource issues, this can contribute to delayed discharges. The purpose of the Trusted Assessor is to support and facilitate discharges into care providers and to avoid discharge delays from NGH. The model will play a crucial role in ensuring timely, consistent, and person-centred assessments across acute and community healthcare settings, fostering improved outcomes for individuals and service systems alike.
As a new service model in West Northamptonshire, the service is being commissioned as a pilot for up to 2 years in order to establish local need and inform any future commissioning.
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The contract period is two years.
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