Unscheduled Dental Care (Dental Nurse Triage) - EBPC
Overview
Summary, notice description and lot information
Buckinghamshire, Oxfordshire and Berkshire West (BOB) Integrated Care Board (ICB) and Frimley Integrated Care Board (ICB) have commissioned a two-year contract for Unscheduled Dental Care (Dental Nurse Triage) services in Berkshire. The contract is valued at £388,554 and will commence on 1st April 2026. The procurement is under the Health Care Services Provider Selection Regime, bypassing the typical advertising process, and was awarded using a direct award process.
The procurement falls under the "Dental practice and related services" industry category and is set to serve regions designated as UKJ1. This tender presents opportunities for businesses in the dental sector, especially those capable of providing urgent treatment assessments and advice through a triage system. Companies that specialise in integrating healthcare services and enhancing patient access while offering social value may find this contract particularly suitable.
The contract process favours providers with proven records in service delivery within healthcare frameworks, indicating a focus on quality, integration, and patient care sustainability. The contract was awarded to East Berkshire Primary Care OOH, underlining an opportunity for providers to understand the evaluation criteria focused on quality standards and collaborative service delivery.
Objectives of the service:
- to receive referrals from NHS 111
- to assess patient need for urgent treatment
- for those identified as not having an urgent treatment, provide advice as to action to take to manage their symptoms
- for patients identified as having an urgent treatment need signpost them to dental providers able to provide required treatment This service is commissioned via an NHS standard contract.
NHS Buckinghamshire, Oxfordshire and Berkshire West (BOB) Integrated Care Board (ICB) and Frimley Integrated Care Board (ICB) are looking to continue Unscheduled Dental Care (Dental Nurse Triage) with the current provider in Berkshire. The term of the existing Unscheduled Dental Care (Dental Nurse Triage) contract is due to expire on 31st March 2026 and BOB and Frimley ICBs have proposed that a new contract should replace that existing contract at the end of its term. All requirements outlined in Regulation 6(5) of the Health Care Services (Provider Selection Regime) Regulations 2023 have been met, including not breaching the considerable change threshold, and therefore direct award process C has been deemed the appropriate provider selection process. After conducting an assessment of the incumbent provider, taking into account the key criteria and applying the basic selection criteria, NHS Buckinghamshire, Oxfordshire and Berkshire West and Frimley ICBs are content that the existing provider is satisfying the original contract and will likely satisfy the proposed contract to a sufficient standard. The service is anticipated to commence on the 1st April 2026 for a contract duration of 2 years until the 31st March 2028, with a total value of PS388,554 (PS207,478.80 from BOB ICB and PS181,075.20 from Frimley ICB). This transparency notice serves as an intention to award the contract to the incumbent provider, using direct award process C under PSR. This procurement has been carried out by NHS South, Central and West Commissioning Support Unit (SCW) on behalf of the Commissioners.
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