25074 Cambridgeshire County Council Childrens Services Independent Complaints
Overview
Summary, notice description and lot information
Cambridgeshire County Council is in the planning stage of a procurement process titled "25074 Cambridgeshire County Council Children's Services Independent Complaints." This process, initiated as a tender, focuses on acquiring a comprehensive Independent Complaint Investigation Service to support the council's Children's Social Care procedures. Located in Alconbury Weald, Huntingdon, this public procurement falls under the "social work and related services" category, with a total value of £168,000.
Interested parties should note the preliminary market engagement deadline of 7th November 2025, crucial for potential bidders to participate actively. The procurement is classified as a "light touch" regime and is suitable for SMEs and VCSEs, with services expected to commence by 2nd July 2026 and potentially extending to July 2031. This tender presents a significant growth opportunity for businesses specialising in social work services, particularly those experienced in handling independent complaint investigations within the public sector.
Small to medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) with expertise in providing tailored, independent investigation services will find this business opportunity well-suited to their capabilities. Furthermore, the nature of this project allows suppliers with experience under statutory children's social care procedures to leverage their expertise, ensuring competitive advantage and contributing to public sector effectiveness.
Cambridgeshire County Council seeks to purchase the services of a fully managed, complete, Independent Complaint Investigation Service, where Independent Persons (IP) and Investigating Officers (IO) will be provided to fulfil the independent element of Cambridgeshire's complaint investigations under the statutory Children's Social Care procedures as outlined within The Children Act 1989 Representations Procedure (England) Regulations 2006.
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The contract period is three years.
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