251900 Employee Assistance Programme 2025-26
Overview
Summary, notice description and lot information
De Montfort University, a sub-central government authority in Leicester, UK, has completed the procurement process for an Employee Assistance Programme (EAP) for the period from 1st August 2025 to 7th July 2026. The contract, entitled "251900 Employee Assistance Programme 2025-26," aims to provide a comprehensive support service for university staff and their families, including a 24/7 helpline and counselling services. This procurement falls under the services industry category, specifically under guidance and counselling services, and was conducted using a direct procurement method, categorised as below threshold without competition.
The contract award was made to PAM Wellbeing Limited, initiated on 1st August 2025, with a projected annual cost of £18,325 based on a headcount charge of £7.33 per person. This tender provides significant opportunities for businesses specialising in employee wellbeing and counselling services, as it highlights the growing demand for comprehensive support services in the education sector. Large companies with expertise in managing large-scale employee assistance programmes, like PAM Wellbeing Limited, are well-positioned to compete in such contracts.
Additionally, businesses that offer innovative counselling services or have a strong track record in providing structured support would find similar opportunities beneficial for expanding their client base in the public sector.
Appointment of an EAP provider to help support the staff (and their partner, spouse, dependant for counselling services) via a 24/7, 365-day helpline and online support services. The helpline must include a referral service for face to face structured counselling. The services should be available to all staff members - circa 3,000 (and include partner, spouse, dependents for counselling services) should they choose to access them.
Commencement Date: 1st August 2025 Expiry Date: 7th July 2026 The contract is awarded at a charge of PS7.33 per head, based on an updated current headcount (this is currently c.2500, meaning a projected annual cost of PS18,325.00 - DMU to provide updated headcount periodically, and PAM Wellbeing to invoice accordingly).
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The contract period is one year.
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