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Awarded· 25 Feb 2025

Care Home Enhanced Rapid Response Service (CHERRS)

NHS North East and North Cumbria Icb · Sunderland, North East

NHS North East and North Cumbria Icb has awarded Care Home Enhanced Rapid Response Service (CHERRS). It is a contract for residential care and care home in Sunderland.

Source: Find a Tender, published 11 Mar 2025. Details are refreshed every 30 minutes.

Key dates

  1. 2025

    Award notice published

    Award Notice · 14:27

    View notice
  2. 2025

    Tender notice updated

    Tender Notice · 09:52

    View notice
01

About this tender

In brief

NHS North East and North Cumbria Icb has awarded Care Home Enhanced Rapid Response Service (CHERRS). It is a contract for residential care and care home in Sunderland. The contract went to Elm Alliance. It was awarded on 25 February 2025. The contract value is £812,364.

It is run as an award procedure without prior publication of a call for competition. Find a Tender published it on 11 March 2025. The notice number is 008649-2025. The OCDS ID is ocds-h6vhtk-04e7ce.

Summary of the contracting process

NHS North East and North Cumbria ICB has concluded the procurement process for the Care Home Enhanced Rapid Response Service (CHERRS). This service falls under the "Health services" industry category and aims to provide timely reactive care to manage acute illnesses and long-term conditions for care home residents. The contract has been awarded through Direct Award Process C under the Health Care Services (Provider Selection Regime) Regulations 2023.

The contract, valued at £812,364, will commence on 1st April 2025 and end on 31st March 2027. The buying organisation's contact point is NHS North East and North Cumbria ICB, located in Pemberton House, Sunderland, UKC. The award criteria focused on key competencies, which were clearly outlined in the procurement documents, offering a structured and transparent selection process.

The notice in full

The service will provide timely reactive care, anticipating disease exacerbation and manage acute illness based on the providers in depth understanding of long-term conditions as part of a person-centered approach. The provider will ensure the service provides high levels of communication, problem-solving and decision-making skills that will ensure risk can be managed appropriately.

The provider will ensure that staff take responsibility for their own decisions, through advanced clinical skills including non-medical prescribing and physical assessment to support effective clinical decision making in relation to the wellbeing of care home residents.

Lots (1)

  1. 01

    Lot 1Cancelled

    The service will provide timely reactive care, anticipating disease exacerbation and manage acute illness based on the providers in depth understanding of long-term conditions as part of a person-centered approach. The provider will ensure the service provides high levels of communication, problem-solving and decision-making skills that will ensure risk can be managed appropriately.

    The provider will ensure that staff take responsibility for their own decisions, through advanced clinical skills including non-medical prescribing and physical assessment to support effective clinical decision making in relation to the wellbeing of care home residents. The relevant authority intends to award a contract to an existing provider under Direct Award C under the Health Care Services (Provider Selection Regime) regulations 2023.

    The final contract value is still to be finalised as it is dependent on the national NHS planning guidance which is still to be released. As an indication the 2023/24 contract value is PS406,182. Contract Start Date: 01 April 2025 Contract End Date: 31 March 2027

02

Key facts

Every field the notice carries. Anything it leaves blank is listed under its table.

Contract

Service
Residential Care
Procurement type
Standard
Category
Services
Contract period
Not specified - Not specified
Lots
1
Awarded to
Elm Alliance
Number of suppliers
1

Procedure

Notice type
Tender Notice
Procurement method
Limited
Procedure
Award procedure without prior publication of a call for competition
Current stage
Award
Stages so far
Tender, Award
Published on
Find a Tender Service
Awardee scale
SME

Values

Contracts value
£812,364

Not stated in the notice: tender value, lots value, awards value.

Status

Tender
Complete
Lots
Cancelled
Awards
Active
Contracts
Active

References

Find a Tender notice
008649-2025
Open Contracting ID
ocds-h6vhtk-04e7ce
CPV code
85100000 - Health services
CPV division
85 - Health and social work services
03

Location

NHS North East and North Cumbria Icb is based in Sunderland. The area the service covers can be wider, so check the notice and the lots.
Local authority
Sunderland
Town
Sunderland
Postcode
SR4 6SJ
Electoral ward
Pallion
Constituency
Sunderland Central
Delivery area
North East (England)
Region
North East
Sub-region
Sunderland
Area
Northumberland, Durham and Tyne & Wear
Country
England
04

Buyer and supplier

Contracting authority

Organisation
NHS North East and North Cumbria Icb
Category
Services
Address
Sunderland, SR4 6SJ · North East · England

Not stated in the notice: contact, phone.

Awarded supplier

Supplier
Elm Alliance
Awardee scale
SME
Number of suppliers
1
Awards value
Not stated
05

Documents and links

Official sources for this notice. The tender pack itself sits on the buyer's portal.
06

Questions about Care Home Enhanced Rapid Response Service (CHERRS)

Who won the Care Home Enhanced Rapid Response Service (CHERRS) contract?

NHS North East and North Cumbria Icb awarded the contract to Elm Alliance on 25 February 2025.

How much is the Care Home Enhanced Rapid Response Service (CHERRS) contract worth?

The contract value is £812,364.

Who is the buyer for Care Home Enhanced Rapid Response Service (CHERRS)?

NHS North East and North Cumbria Icb, based in Sunderland, North East.

Get ready for the next round

Contracts like this come back. We help care providers build the evidence, policies and case studies a buyer scores, so you are ready when the re-tender opens.

What to do next

  1. This contract has been awarded.
  2. A re-tender usually follows near the end.
  3. Build your evidence and case studies now.
  4. Keep your policies and training records current.

More residential care and care home tenders from councils and the NHS are listed on our sector page, with what commissioners score and how to prepare a bid.