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Awarded· 29 Jul 2025

Care Navigator Services (BHR)

NHS North East London Integrated Care Board · Newham, London

NHS North East London Integrated Care Board has awarded Care Navigator Services (BHR). It is a contract for other health and social care in Newham.

View the official noticeOCDS data

Source: Find a Tender, published 31 Jul 2025. Details are refreshed every 30 minutes.

Key dates

  1. 2025

    Contract awarded

    Age Uk Redbridge, Barking and Havering

  2. 2025

    Award notice published

    UK6 - Contract Award Notice · 15:53

    View notice

  3. 2025

    Contract starts

  4. Next

    2028

    Contract ends

    2½ years after it starts

01

About this tender

In brief

NHS North East London Integrated Care Board has awarded Care Navigator Services (BHR). It is a contract for other health and social care in Newham. The contract went to Age Uk Redbridge, Barking and Havering. It was awarded on 29 July 2025. The awarded value is £202,500. The contract runs from 31 August 2025 to 31 March 2028. It lasts 2½ years.

It is run as a below threshold - limited competition. Find a Tender published it on 31 July 2025. The notice number is 044926-2025. The OCDS ID is ocds-h6vhtk-056a9e.

Summary of the contracting process

The NHS North East London Integrated Care Board, located in London, has completed the procurement process for a contract titled "Care Navigator Services (BHR)" in the healthcare services industry. This contract specifically addresses outpatient care services and is situated within the regions of Barking & Dagenham, Havering, or Redbridge. The procurement method was limited in nature, focusing on sub-central government public authorities under a special light touch regime.

The contract, valued at £202,500, was awarded to Age UK Redbridge, Barking, and Havering Ltd, with services planned to commence from 1st September 2025 until 31st March 2028, with potential extensions outlined until 2030. The tender presents a growth avenue for organisations capable of integrating services across health, social care, and voluntary sectors.

The notice in full

The service aims to:

  • Support adult patients with frailty and multiple long-term conditions to self-manage, ensuring they have maximum support at home, enabling choices and access to services in the community to achieve the best possible quality of life and independence
  • Have strong links with Emergency Departments, frailty units and frailty SDECs across Queen's Hospital, King George Hospital and Whipps Cross Hospital sites to support safe and effective discharge particularly for *pathway 0 patients
  • Utilising services across health, social care and voluntary sectors to self-manage
  • Support patients who are registered with a GP practice in Barking & Dagenham, Havering or Redbridge

Lots: no lot details came through with this notice. The official notice and the tender pack have the full breakdown.

02

Key facts

Every field the notice carries. Anything it leaves blank is listed under its table.

Contract

Service
Other health and social care
Procurement type
Standard
Category
Services
Contract period
31 Aug 2025 to 31 Mar 2028 (2½ years)
Awarded to
Age Uk Redbridge, Barking and Havering
Number of suppliers
1

Procedure

Notice type
UK6 - Contract Award Notice
Procurement method
Limited
Procedure
Below threshold - limited competition
Current stage
Award
Stages so far
Award
Published on
Find a Tender Service
Awardee scale
Large

Values

Awards value
£202,500

Not stated in the notice: tender value, lots value, contracts value.

Status

Tender
Complete
Lots
Complete
Awards
Active

Not stated in the notice: contracts.

References

Find a Tender notice
044926-2025
Open Contracting ID
ocds-h6vhtk-056a9e
CPV code
85112200 - Outpatient care services
CPV division
85 - Health and social work services
03

Location

NHS North East London Integrated Care Board is based in Newham. The area the service covers can be wider, so check the notice and the lots.
Local authority
Newham
Town
East London
Postcode
E15 1DA
Electoral ward
Stratford
Constituency
Stratford and Bow
Region
London
Sub-region
Hackney and Newham
Area
Inner London - East
Country
England
04

Buyer and supplier

Contracting authority

Organisation
NHS North East London Integrated Care Board
Category
Services
Address
London, E15 1DA · London · England

Not stated in the notice: contact, phone.

Awarded supplier

Supplier
Age Uk Redbridge, Barking and Havering
Awardee scale
Large
Number of suppliers
1
Awards value
£202,500
05

Documents and links

Official sources for this notice. The tender pack itself sits on the buyer's portal.
06

Questions about Care Navigator Services (BHR)

Who won the Care Navigator Services (BHR) contract?

NHS North East London Integrated Care Board awarded the contract to Age Uk Redbridge, Barking and Havering on 29 July 2025. It is due to end on 31 March 2028, which is when a re-tender would normally follow.

How much is the Care Navigator Services (BHR) contract worth?

The awarded value is £202,500. The contract runs from 31 August 2025 to 31 March 2028 (2½ years).

Who is the buyer for Care Navigator Services (BHR)?

NHS North East London Integrated Care Board, based in Newham, London.

Get ready for the next round

Contracts like this come back. We help care providers build the evidence, policies and case studies a buyer scores, so you are ready when the re-tender opens.

What to do next

  1. This contract has been awarded.
  2. It is due to end on 31 March 2028.
  3. A re-tender usually follows near the end.
  4. Build your evidence and case studies now.
  5. Keep your policies and training records current.
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