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AwardHealth and social work servicesCPV: 85000000

Carer Support Services

Hillingdon
CARERS TRUST HILLINGDON AND EALING
Published 18 Jun, 2025
Contract Value
£4,160,000
View Official Notice

Overview

Summary, notice description and lot information

Summary of the contracting process

The London Borough of Hillingdon has commenced a procurement process for "Carers Support Services for Adults and Young People" in the health and social work services category. This open procedure tender invites service providers to compete for a contractual opportunity valued at £520,000 per annum, amounting to a total of £4,160,000 over the potential eight-year term. The initial contract period is five years, with an optional extension of three years.

Key dates include a tender deadline on 15th January 2025 and an award period starting on 22nd January 2025. The procurement aims to provide comprehensive support services for carers within the UKI74 region (Hillingdon), offering a holistic model to assist carers with information, advice, and various services tailored to diverse needs, which aligns with Hillingdon's joint carers’ strategy. This tender presents significant growth opportunities for businesses specialising in health and social care services, particularly those experienced in managing complex, community-based support systems for carers.

The contract requires the implementation of quality-centric solutions, with quality comprising 80% of the award criteria. Potential suppliers should have robust systems for providing various carer services and the capacity to maintain quality and non-discriminatory practices across diverse service offerings, including support for mental health, dementia, and young carers education. Businesses that can demonstrate expertise in these areas, along with competitive pricing strategies, will be well-positioned to gain from this opportunity in the public sector.

Notice Description

The London Borough of Hillingdon awards the provision of carer support services in its capacity as the lead statutory organisation for the development and delivery of a joint carers' strategy following an open tender. The purpose of this Service is to provide support to all carers in Hillingdon. A wide range of support can contribute to preventing, reducing, or delaying the needs of carers from developing, thereby enabling them to continue in their caring role for longer.

The Contract term will be for a 5 year plus optional 3 year extension. The value represents the full 8 years (PS519k/annum)

Lot Information1 Lot
1Untitled Lot
Cancelled

The London Borough of Hillingdon awards for the provision of carer support services in its capacity as the lead statutory organisation for the development and delivery of a joint carers' strategy. The purpose of this Service is to provide support to all carers in Hillingdon. A wide range of support can contribute to preventing, reducing, or delaying the needs of carers from developing, thereby enabling them to continue in their caring role for longer. The Council requires the provision of a holistic model to enable carers to access information, advice and support. The Service Provider will develop, maintain and deliver a range of person-centered and co-ordinated Services for carers in Hillingdon. The Service Provider will be responsible for ensuring safe, high quality, non-discriminatory carer services appropriate to the diverse needs of the Borough. The support services are for adults and young carers in Hillingdon. The services include: * Information, advice and guidance, including specialist provision linked to dementia and adult mental health. * Maintenance of a carers' register. * Carers assessments, i.e., adult carers, parent carers & young carers. * Counselling and emotional support. * Peer support groups and signposting to other community-based groups, including faith groups. * Replacement care, i.e., home-based short breaks. * Carer engagement programme. * Training for carers (directly provided or facilitated), e.g., first aid, falls prevention, lasting power of attorney. * Work with schools to help identify, and provide support to, young carers. The Contract term is for a 5 plus optional 3 year extension. The value represent the full 8 years (PS519k/annum)

Procurement Classification

Notice type, method, and CPV codes

Open Contracting ID
ocds-h6vhtk-04c758
Publication Source
Find A Tender Service
Notice Type
Tender Notice
Procurement Type
Standard
Procurement Category
Services
Procurement Method
Open
Awardee Scale
Large
Current Stage
Award

Contract Values

Financial information and value estimates

Tender Value
£4,160,000
Lots Value
£4,160,000
Awards Value
Not specified
Contracts Value
£4,152,000

Contract duration information not available.

Key Dates

Publication, submission, and award timeline

Tender

11 Dec 2024 at 18:43

Tender Notice

Notice Status

Current status of tender, lots, awards, and contracts

Tender Status
Complete
Lots Status
Cancelled
Awards Status
Active
Contracts Status
Active

Contracting Authority

Buyer organisation and contact details

LBO
LONDON BOROUGH OF HILLINGDON
Services
Contact Name
Sally Offin
UXBRIDGE
UB8 1UW
London
England
TLI7 Outer London - West and North West

Awarded Supplier

Supplier who was awarded this contract

CT
CARERS TRUST HILLINGDON AND EALINGAwarded
Large
View Profile
Number of Suppliers
1
Awards Value
Not specified

Documents & Links

External resources and data downloads

Open Contracting Data Standard (OCDS)
OCDS RecordID: ocds-h6vhtk-04c758

The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector.

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