Information, Advice, Guidance and Wellbeing - Lot 1

The procurement process initiated by the London Borough of Hillingdon concerns the provision of Information, Advice, Guidance, and Wellbeing services aimed at adults within the region of Hillingdon (UKI74), falling under the health and social work services industry category. This procurement was carried out using the open procedure method. The tender announced on 12th December 2024 progressed to the award stage on 18th June 2025, culminating in an active contract with Age UK Hillingdon Harrow and Brent.

The contract, valued at £5,998,650.56, spans an initial term of five years with an option for a three-year extension, bringing the total potential duration to eight years. The contract intends to provide a robust, integrated service to maximise independence among adults and reduce reliance on social services. This tender presents a significant opportunity for businesses specialising in health and social services, particularly those offering adult guidance and wellbeing support.

Companies with expertise in delivering high-quality, integrated services and experience collaborating with local organisations could benefit from this contract. The competitive bid was assessed based on 80% quality and 20% price, highlighting the need for service excellence. Small to medium enterprises (SMEs) like Age UK Hillingdon Harrow and Brent demonstrate that local service providers can successfully compete for such contracts, making this tender an attractive prospect for companies with similar profiles aiming to expand their service footprint within the public sector.