Carers Support Service
Overview
Summary, notice description and lot information
Coventry City Council is managing the Carers Support Service contract to deliver services within Coventry, under its statutory obligations as per The Care Act 2014. This procurement falls under the social work and related services sector and is facilitated by an open procedure method, classified under a light-touch approach. The tendering process concluded on 27th May 2025, with the contract spanning from 1st October 2025 to 31st March 2028, and contains an option for extension up to 31st March 2031 based on performance evaluations in 2027.
The anticipated contract value is £4,083,235, and key dates include the standstill period ending on 27th June 2025 and the scheduled signature by 4th July 2025. This tender offers substantial business growth opportunities particularly for SMEs and organisations specialised in social work services. Companies with expertise in delivering universal carers support, adult carers assessments, peer support, and regulated support can find lucrative prospects in this contract.
The procurement process encourages participation from businesses that excel in both price and quality, offering a balanced award criteria of 50% on price and 50% on quality. With renewal options based on satisfactory performance outcomes, businesses can benefit from long-term engagements, thereby providing stability and continued service delivery in the region. This is an opportunity for enterprises committed to supporting social welfare in the community to expand their reach and influence.
The contract will be for the delivery of Carers Support Services within the city of Coventry to ensure the Councils fulfilment of statutory responsibilities under The Care Act 2014 to support unpaid carers in Coventry. The services delivered under the contract will be for; Universal Carers Support Services, (Adult) Carers Assessment, Carers Peer Support and Carers Regulated Support.
The initial term of the Contract will run until 31/03/2028 with an option to extend for a further 3 years to 31/03/2031, by mutual agreement, to an expiry date no later than 31/03/2031. The services will be subject of review in the autumn of 2027 and the results of those reviews will inform the Council's decision whether or not to offer any extension.
Procurement Classification
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Contract Values
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The contract period is three years.
Key Dates
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