Clinical Triage Service

The NHS Lancashire and South Cumbria Integrated Care Board, located in Preston, UK, has completed the award stage for a procurement process concerning the Clinical Triage Service under the Provider Selection Regime (PSR). The contract, valued at £155,003, has been formally awarded through a direct award procedure without a prior call for competition, owing to compliance with the Health Care Services (Provider Selection Regime) Regulations 2023. It is effective from 1st April 2025 to 31st March 2026, targeting the health services sector and focusing on referral quality improvement within the region UKD4.

The procurement process utilised a limited method due to the existing provider's satisfactory performance and the stability of the contract specifications between the old and new contracts. This tender presents significant opportunities for existing and potential vendors within the health services sector, particularly those that excel in fulfilling contract specifications with high-quality standards. Firms specialised in innovative health solutions, integration, and collaboration may find this contract appealing.

Although the procurement method involved a direct award without open competition, it illustrates the importance of building lasting, quality-driven relationships with public health entities. Additionally, small and medium enterprises (SMEs) with a proven track record in health service provision, like the awarded supplier Orr Medical Limited, situated in Chorley, UK, can leverage such contracts to expand their market presence and underscore service sustainability and social value contributions, aligning with public health priorities.