Community Aural Microsuction Service (Norfolk Deaf Association (NDA) - Hear For Norfolk)
Overview
Summary, notice description and lot information
The NHS Norfolk and Waveney Integrated Care Board has completed a procurement process for the delivery of Community Aural Microsuction Services, awarded under the urgent circumstances provision of the PSR Health Care Services Regulations 2023. The contract, valued at £109,188, was awarded to the Norfolk Deaf Association (NDA) for an eight-month period starting from 3rd May 2025 and ending on 31st December 2025. This procurement falls under the services category, specifically community health services, and serves the UKH15, UKH16, and UKH17 regions.
This contract aims to ensure continuity of service whilst an independent review of the previous procurement process is conducted. This tender presents opportunities for businesses specialising in healthcare services, particularly those focused on community health provisions, such as ear care services. Companies with expertise in providing delicate medical procedures, like aural microsuction, will find this contract relevant.
The urgency and specialised nature of the contract mean skilled operators with an existing presence in or ability to quickly service the specified regions may have a competitive advantage. This opportunity, even as an urgent direct award, could build a firm's portfolio and experience with NHS procurement, setting a foundation for future public contracts in the health sector.
Aural Micro-suctioning service to provide ear wax removal locally, via an inter-practice referral, for more complex cases. Aural Micro-suctioning uses direct microscopic vision with a small suction tube to remove cerumen, discharge and debris present in the ear canal. The delicate ear structures are seen throughout the procedure by the clinician, so this technique is associated with the least risk to the ears and hearing mechanism.
A recent procurement exercise was subject to challenge and subsequently reviewed by the Independent Patient Choice and Procurement Panel. The ICB has decided to complete an independent review of the previous procurement process ahead of finalising the procurement. An 8 month contract has been awarded to ensure continuity of service is maintained whilst this takes place. For this reason, an urgent award has been made for a Community Aural Microsuction Service for 8 months from 03/05/2025 to 31/12/2025. NDA will receive approximately PS109,188 for 8 months activity, based on an IAP of 81.1% being applied, calculated on last year's activity/cost.
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