Crisis Text Service
Overview
Summary, notice description and lot information
The procurement process for the "Crisis Text Service" has reached the award stage, with Birmingham & Solihull Mental Health NHS Foundation Trust as the buying organisation. This contract falls under the "services" procurement category, specifically targeting miscellaneous health services. The location for service delivery is Birmingham and Solihull, United Kingdom, and it is regulated by the Health Care Services (Provider Selection Regime) Regulations 2023.
The contract was awarded to Mental Health Innovations, expected to start on 1st June 2025 and conclude on 31st May 2027, with an annual contract value of £162,000, totalling £324,000 over two years. This tender provides substantial opportunities for businesses specialising in healthcare services, particularly those focusing on mental health support. Organisations experienced in providing accessible and inclusive services, particularly for diverse demographics, including disabled, neurodivergent people, and non-native speakers, would be well-suited for this contract.
The competitive nature of this tender, through its emphasis on the Provider Selection Regime, suggests that businesses with strong competence in delivering clinically led, timely and effective crisis intervention services aligned with local needs can leverage this opportunity for growth and innovation.
Provision of a crisis text service to support everyone in mental health crisis, irrespective of their background and demographics. The clinically led service aims to provide timely, accessible, and effective support including a range of interventions tailored to meet the diverse needs of service users in Birmingham and Solihull
The crisis text service must ensure accessibility and inclusivity ensuring that individuals from all backgrounds and demographics can readily access timely crisis support. This encompasses disabled and neurodivergent people, non-speakers, and those with other language barriers, as well as careful considerations for older people and children and young people.
Procurement Classification
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Contract Values
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Contract duration information not available.
Key Dates
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Notice Status
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Contracting Authority
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Awarded Supplier
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