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Summary, notice description and lot information
The NHS North East and North Cumbria Integrated Care Board has initiated a public procurement process to acquire Dental Electronic Referral Management System Services for the North East of England, with the assistance of NHS North of England Commissioning Support Unit. This process falls under the health services industry category, primarily targeting the UKC region. Commencing with an open procedure, the procurement is currently in the award stage, having successfully completed the tender phase with documents initially published in September 2025.
The significant milestone includes an expected contract signature by 31st December 2025, and the service is scheduled to start on 1st July 2026 with a five-year term and potential two-year extension, highlighting its strategic importance to public health service delivery. This tender represents significant business growth potential, particularly for small and medium enterprises experienced in dental practice and related services. The contract, valued at £2,964,500 GBP, offers a substantial opportunity for businesses capable of delivering quality services, as the award criteria prioritise quality at 85% and price at 15%.
The procurement invites talent well-versed in health and social work services to enhance healthcare service delivery and streamline patient referral processes. Businesses that can provide innovative solutions in electronic referral management within the specified location stand a chance to expand their market presence and secure long-term collaboration with the NHS.
2 year extension available at discretion of the contracting authority.
Notice type, method, and CPV codes
Financial information and value estimates
The contract period is five years.
Publication, submission, and award timeline
Current status of tender, lots, awards, and contracts
Buyer organisation and contact details
Supplier who was awarded this contract
External resources and data downloads
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector.
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