Direct Payment Service

North Lanarkshire Council, located at the Civic Centre in Motherwell, undertook a public procurement process titled "Direct Payment Service" aimed at providing an advice and support service for individuals considering or using Self Directed Support Option 1 (direct payment). This tender, classified under the services industry category and procurement method of open procedure, ensures the statutory requirement for independent support and advice is met. The procurement process included key stages, concluding with the award stage on 21st January 2025, with a contract value of GBP 415,788.

The service is to be provided within the North Lanarkshire region (UKM84). This tender presents significant opportunities for businesses specializing in social care services, particularly those experienced in providing direct payment support and advice. Small to medium-sized enterprises (SMEs) equipped to offer personalised advice and manage social work budgets effectively can leverage this contract to grow their business footprint within the public sector.

The Glasgow Centre for Inclusive Living, an SME, was awarded this contract, indicating a landscape where smaller, specialised firms can successfully compete. The focus on independent advice and fund management ensures continual market demand for competent and reliable service providers.