East of England Crisis Text Support Service

The Cambridgeshire and Peterborough Integrated Care Board is inviting tenders for the provision of a regional 24/7 Crisis Text Support Service for the East of England. This service aims to provide urgent, confidential, and accessible support via text messaging for individuals experiencing mental health crises. The procurement process is currently at the Tender stage, utilising an open procedure due to its above-threshold nature.

Interested parties should note the tender deadline of 13th October 2025. The contract, which spans from 23rd February 2026 to 30th March 2028, falls under the Community Health Services category with a focus on services, and it will be delivered in the East of England, UK. This tender presents a substantial opportunity for businesses specialising in community health services, especially those adept at innovative and reliable digital support solutions.

The estimated contract value is £2,400,000, offering significant growth potential for Small and Medium-sized Enterprises (SMEs). The successful provider will gain the opportunity to collaborate closely with NHS bodies, enhancing service integration and regional presence in health crisis management. The contract demands proficiency in service delivery that supports mental health intervention through text messaging, providing an opening for businesses with experience in digital health communications and support networks.