Eye Care Liaison Officer (ECLO) Service
Overview
Summary, notice description and lot information
NHS Wales Shared Services Partnership-Procurement Services, hosted by Velindre University NHS Trust, has announced an award for the provision of Eye Care Liaison Officer (ECLO) services. This procurement is in the 'services' category, specifically outpatient care services, and will benefit the Cardiff and Vale Health Board areas. The awarded contract, valued at GBP 132,000, was signed on 27th March 2025, and Cardiff Institute For The Blind is the supplier.
The contract encompasses delivering ECLO services in accordance with the Royal National Institute of Blind People Quality Framework, supporting individuals at various stages of sight loss, and working within the Ophthalmology department at CAVUHB. This tender represents an excellent opportunity for businesses specialising in healthcare services, particularly those focusing on outpatient and social care. Companies experienced in providing support services to individuals with disabilities or health impairments will find this contract aligns well with their expertise.
The role involves providing critical support to patients and their families, making it suited for organisations with a strong track record in patient care and liaison. Engaging in such contracts can help businesses enhance their service offerings and establish partnerships within the NHS framework, fostering long-term growth and stability.
The employee delivers the ECLO services in line with the Royal National Institute of Blind People Quality Framework and Practice guidelines, to people affected by sight loss, their friends, families and carers. The Officer will assist with all aspects of support and guidance to those at any stage of their sight loss journey, Providing invaluable care to both Paediatric and Adult patients within the C&V Health Board areas.The role includes the following:- Supporting information to families, carers and patients- Assisting with sight registration process- Referral and signposting to external agencies i.e. Social Services, third- sector organisations etc- Supporting clinicians within Ophthalmology CAVUHB- Current Sight Life employee runs their own clinic supported and overseen by Ophthalmology CAVUHB clinicians. This covers sight registration and general support
Procurement Classification
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Contract duration information not available.
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