Flok Health AI MSK Clinic - Physiotherapy Services
Overview
Summary, notice description and lot information
The procurement process for the "Flok Health AI MSK Clinic - Physiotherapy Services" has been completed by the Cambridgeshire Community Services NHS Trust. This public health authority, located in Cambridgeshire, UK, conducted the procurement under the Health Care Services (Provider Selection Regime) Regulations 2023. The service contract, classified under physiotherapy services (CPV 85142100), has been awarded with a contract value of £100,000.
The procurement method employed was a limited procedure, where the service will commence on November 19th, 2025, and conclude on March 31st, 2026. This tender offers substantial opportunities for businesses specializing in digital health solutions, especially those focused on musculoskeletal services. Companies with expertise in integrating AI-driven pathways and efficient patient management systems are well-suited to take advantage of such opportunities.
The awarded contractor, Flok Health, has been entrusted to deliver an end-to-end digital solution, managing patient assessment and treatment for conditions such as low back pain and sciatica, which reduces the traditional burden on the NHS. Such contracts are ideal for innovative SMEs seeking to expand their footprint in the healthcare sector by showcasing advanced technological solutions.
Notice published prior and 8 day standstill has been exercised, details as follows - Notice identifier: 2025/S 000-069778 Procurement identifier (OCID): ocds-h6vhtk-05d21d This is a Provider Selection Regime (PSR) Intended Approach Notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. This Intended Approach Notice is being published in line with Regulation 10 - under The Health Care Services (Provider Selection Regime - PSR) Regulations 2023.
(The Most Suitable Provider Process) is being used to commission this service.
The Flok Health AI MSK Clinic service will be delivered to the above populations and areas, accepting patients from the Contract commencement date until 31st March 2026. The service will provide eligible patients from all sources (self referrals, new clinician referrals, and the existing waiting list) with a new end-to-end digital pathway for the assessment and treatment of low back pain and or sciatica. The aim of the service is that Flok Health will fully manage eligible patients on behalf of CCS, removing the need for CCS to manage these patients in the traditional pathway. This is expected to reduce waiting times and volumes for MSK physiotherapy services across the area.
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