For the Provision of an Adult Carers Support Service
Overview
Summary, notice description and lot information
Derby City Council is managing a procurement process entitled "For the Provision of an Adult Carers Support Service," under the category of health and social work services. This tender targets adult carers of people aged 18 and over in the East Midlands, United Kingdom. The procurement is currently in the tender stage, with a closing date for expressions of interest at 11.30pm on 12th October 2025 and a returns deadline of 10.00am on 13th October 2025.
The contract period is set to begin on 1st April 2026 and extend until 31st March 2031. The open procedure being utilised invites suitable businesses to participate by expressing their interest through the e-tendering system. This tender offers substantial opportunities for businesses specialising in community and social services to expand their footprint in the East Midlands.
Ideal candidates include small and medium enterprises (SMEs) and voluntary, community and social enterprises (VCSEs) that can provide innovative solutions for adult carer support. The contract, valued at approximately 1.6 million GBP inclusive of VAT, necessitates a sound understanding of statutory obligations under the Care Act. By building resilience and providing carers with a range of support services and improved connectivity, participating businesses will contribute positively to community welfare while benefiting from contract stability over the coming five years.
The service is required to provide support to adult carers of people aged 18 and over in Derby. The service will meet our statutory obligation to deliver information and advice to carers, is a key component of, with adult social care, the carers support process and includes a proactive support offer to reduce, delay and prevent the need for formal support for them and their cared-for in the future. The key aims and objectives of the carers support process are to:
- Identify (and support self-identification of) carers to enable and encourage them to access support at the earliest opportunity.
- Build carer resilience to support them to remain and be effective in their caring role for as long as possible.
- Support carers to maintain their physical, mental and emotional health and wellbeing.
- Take a strengths-based approach to carers support recognising what is important to the carer and the assets they have available to support them.
- Understand what support the carer has and needs, and empower carers to access this, whilst ensuring it remains affordable, appropriate and proportionate.
- Demonstrate that carers are recognised and valued for what they do, and that they feel heard. Support carers to consider and plan for what may happen in both the foreseeable, longer term and sudden, shorter-term changes in circumstances.
- Provide support to carers to self-serve at different points in their caring journey including when caring begins, becomes more intense and changes or comes to an end.
- Improve carer inclusion and connectivity in carer, local and wider communities.
- Develop relationships with and improve carer access to key partner and community organisations.
- Fulfil the Council's obligations under the Care Act to provide information, advice and assessments to carers.
- Apply effective and efficient allocation of funds and resources to minimise cost for the best outcomes.
Please note suppliers wishing to express interest and obtain the documentation must do so by 11.30pm on Sunday 12th October 2025. It is recommended that you express interest and obtain the documentation well before this time to allow sufficient time to prepare and submit a bid. The deadline for returns is 10.00am on Monday 13th October 2025.
Documents are available at www.eastmidstenders.org Please search for TD2271 Please note: we will only accept expressions of interest through the e-tendering system. Values stated in this notice are inclusive of VAT Additional information: IMPORTANT Potential bidders are asked to be aware of Local Government Reorganisation in Derby and Derbyshire on contracts and service delivery in future. This may require changes to service volumes, geographical boundaries for service delivery and available budgets.
More information is available here: derby.gov.uk/council-and-democracy/local-government-reorg... Please note suppliers wishing to express interest and obtain the documentation must do so by 11.30pm on Sunday 12th October 2025. It is recommended that you express interest and obtain the documentation well before this time to allow sufficient time to prepare and submit a bid. The deadline for returns is 10.00am on Monday 13th October 2025.
Documents are available at www.eastmidstenders.org Please search for TD2271 Please note: we will only accept expressions of interest through the e-tendering system.
Procurement Classification
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The contract period is five years.
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