Healthwatch and Independent Advocacy Services in North East Lincolnshire

North East Lincolnshire Council has completed the procurement process for Healthwatch and Independent Advocacy Services, covering locations in North East Lincolnshire. The contracting process was divided into two lots: Lot 1 for a Local Healthwatch Service, and Lot 2 for an Independent Complaints Advocacy Service, both required by statutory duty. This open procedure aligns with legal requirements under the UK Public Contracts Regulations.

The contracts have been signed with commencement dates starting on 1st October 2025, extending to the end of 2028, with the potential for further extensions. The overall procurement was managed through an open procedure, ensuring a transparent and competitive process. These contracts represent significant opportunities for SMEs and voluntary, community, and social enterprises looking to engage in the health and social work services sector.

The inclusion of statutory service elements such as local health advocacy and independent complaints handling underscores the relevance of stakeholders skilled in community engagement and service delivery. Businesses with experience in these areas are well-poised to contribute effectively to this initiative, enhancing service provision and responding to community health needs in the locality.