High Intensity User Service (North Lincolnshire)

The procurement process for the "High Intensity User Service (North Lincolnshire)" was initiated by the NHS Humber and North Yorkshire Integrated Care Board. This tender aims to manage and coordinate high-intensity users of the local Emergency Department at Scunthorpe General Hospital in North Lincolnshire, ultimately reducing the strain on GP practices and 999 call services. The procurement, classified under guidance services, was conducted through a single tender action below the threshold.

The awarded contract, valued at £156,362, covers the period from 1st April 2025 to 30th September 2026, with services to be delivered in the Yorkshire and the Humber region. This tender provides significant opportunities for businesses, particularly those with expertise in multi-agency coordination, healthcare management, and volunteer sector integration, to develop their presence in the public healthcare sector. The inclusion of small and medium-sized enterprises (SMEs) and voluntary, community and social enterprises (VCSEs) underlines the initiative's openness to smaller and socially-minded organisations.

Businesses that excel in providing structured support services to complex patient groups will find this contract highly aligned with their growth and strategic objectives. The procurement method encourages tailored solutions and innovation in delivering healthcare support services.