High Intensity User Service (North Lincolnshire)
Overview
Summary, notice description and lot information
The procurement process for the "High Intensity User Service (North Lincolnshire)" was initiated by the NHS Humber and North Yorkshire Integrated Care Board. This tender aims to manage and coordinate high-intensity users of the local Emergency Department at Scunthorpe General Hospital in North Lincolnshire, ultimately reducing the strain on GP practices and 999 call services. The procurement, classified under guidance services, was conducted through a single tender action below the threshold.
The awarded contract, valued at £156,362, covers the period from 1st April 2025 to 30th September 2026, with services to be delivered in the Yorkshire and the Humber region. This tender provides significant opportunities for businesses, particularly those with expertise in multi-agency coordination, healthcare management, and volunteer sector integration, to develop their presence in the public healthcare sector. The inclusion of small and medium-sized enterprises (SMEs) and voluntary, community and social enterprises (VCSEs) underlines the initiative's openness to smaller and socially-minded organisations.
Businesses that excel in providing structured support services to complex patient groups will find this contract highly aligned with their growth and strategic objectives. The procurement method encourages tailored solutions and innovation in delivering healthcare support services.
The service will provide effective management, co-ordination and signposting of High Intensity Users of the local Emergency Department (ED) at Scunthorpe General Hospital (North Lincolnshire). The service will reduce the activity High Intensity Users have on GP Practices and will establish, utilise and coordinate multi-agency and existing professional services to negotiate a reduction in 999 calls. The service aims to demonstrate a reduced workload on unscheduled care services and the wider health economy resulting from reduced 999 calls which otherwise would have attended ED and result in an admission.
The service will safely manage and co-ordinate the chaotic and demanding nature of the patient group through the use of multi-agency support and the volunteer sector.
Procurement Classification
Notice type, method, and CPV codes
Contract Values
Financial information and value estimates
The contract period is two years.
Key Dates
Publication, submission, and award timeline
Notice Status
Current status of tender, lots, awards, and contracts
Contracting Authority
Buyer organisation and contact details
Awarded Supplier
Supplier who was awarded this contract
Documents & Links
External resources and data downloads
The Open Contracting Data Standard (OCDS) is a framework designed to increase transparency and access to public procurement data in the public sector.
Need help with your tender submission?
Our expert team can help you prepare a winning bid. Get professional support from CareSync Experts.
Get in touch with our team at Care Sync Experts today for a consultation.
Email: hello@caresyncexperts.co.uk
Phone: 0333 577 0877
Contact UsBidding for contracts like this
Other tenders in East Riding of Yorkshire
- BMC1253/2025 Care Provider for AU (Redacted Initials) in East Riding of Yorkshire
- Provision of Home Care Support 2027 in East Riding of Yorkshire
- Humber & North Yorkshire Crisis Text Support Service in East Riding of Yorkshire
- BMC1002-2025 - Home Care 2025 - Approved Provider List - APL open framework in East Riding of Yorkshire
- Integrated Sexual Health in East Riding of Yorkshire
- Specialist Management Consultancy Services for ASC Rapid Recovery Programme in East Riding of Yorkshire